Managed Services Engineering Associate - Summer Internship 2025 at Heartland Technology Group in Columbia, Missouri

Posted in Other about 24 hours ago.





Job Description:

Heartland Technology Group


Description:

Position Summary:

Function as a professional that provides a wide range of IT services from desktop & application support to basic administrative duties for servers, networking, and firewall equipment. In addition this position provides customer service, and shows the day to day responsibilities involved in being a successful member within the IT industry.

Roles and Responsibilities/ Essential Functions:

  • Work as a member of the HBS managed services team that provides critical IT Support for multiple HBS customers.
  • Obtain knowledge on a variety of technologies and platforms used by customers as directed by your Team Lead.
  • Perform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc.
  • Assist in Remote application and hardware support for switches, routers, firewalls, servers, and storage.
  • Monitor and analyze customer networks, systems, backups, and security appliances.
  • Work with customer's primary field engineer to perform work on an as needed basis.
  • Cross-Education/Mentoring of other Heartland Interns, Managed Services Engineers, and related personnel.
Requirements:

Competencies

  • Accountability - Ability to accept responsibility and account for his\her actions
  • Adaptability - Ability to fit into a changing environment
  • Conceptual Thinking – Ability to think in terms of abstract ideas.
  • Assertiveness – Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
  • Communication – Ability to communicate effectively with others both verbally and in writing.
  • Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge

Preferred Experience:

  • At least 3 months of industry experience.

Required Skills, Education and/ or Certifications:

  • Be enrolled in a university majoring in an IT related field.
  • Minimum 3.5 GPA

Preferred Skills, Education and/ or Certifications:

  • CCENT or CCNA
  • MCSA


Equal Opportunity Employer - Including Disabled and Veterans #HBS







PI254811681


More jobs in Columbia, Missouri

Other
21 minutes ago

Grifols
Other
about 6 hours ago

Best Buy
Other
about 6 hours ago

Best Buy
More jobs in Other

Other
less than a minute ago

Brooks Automation US LLC
Other
less than a minute ago

Brooks Automation US LLC
Other
2 minutes ago

Messer NA