Job Description:

The E.W. Scripps Company is seeking a Collections Specialist, responsible for the day-to-day collections of open invoices, including locating and notifying customers of delinquent accounts and working to bring accounts to current. 

WHAT YOU'LL DO:

• Contact assigned clients who are past due in payments (considered delinquent 60 days past invoice date).




• Document conversations with past due clients as well as recording anticipated payment date and follow up actions that are necessary.




• Propose potential account write-offs based on collectability as well as preparing write-off documents to send to third party collection agency.




• Work with Credit department on open or potential credit issues.




• Researching credit balances/open cash that are open, as needed.




• Resolve various issues such as status of accounts, additional invoice copies, and other requests as needed.




• Handle inbound customer service calls & questions, both internally & externally in professional manner.




• Handle inbound inquiries from vendors in regards to accounts payable issues.




• Work on reconciliations for past due & pre-paid accounts and initiate corrective entries to balance accounts.




• Process monthly/daily credit card charges for local and national media advertisers.

WHAT YOU'LL NEED"

• High school diploma or equivalent




• 2 - 5 years of call center, collections, customer service and/or sales experience

WHAT YOU'LL BRING:

• Ability to communicate effectively under pressure




• Ability to negotiate effectively




• Excellent communication skills




• Strong organization skills, accuracy and attention to detail




• Strong Excel skills




• Ability to learn and utilize collection software

#LI-SM2

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If you are a current Scripps employee, please do not apply on this site. Please access our internal career site at Worklife > My Info > View Open Positions at Scripps.

SCRIPPS' COMMITMENT TO EQUITY, DIVERSITY AND INCLUSION:
At Scripps, we are committed to a diverse and inclusive culture that reflects the communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. Scripps leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to equity, diversity and inclusion at scripps.com.

ABOUT SCRIPPS:

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating a better-informed world. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlets Scripps News and Court TV and popular entertainment brands ION, Bounce, Defy TV, Grit, ION Mystery and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps is the longtime steward of the Scripps National Spelling Bee. Founded in 1878, Scripps’ long-time motto is: “Give light and the people will find their own way.”

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.