Job Description:
Community:
West Village Poway
Number of Units:
212
$1,000 First-Year Bonus*
Community Manager
OUR COMPANY:
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs over 1,400 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.
Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership for the long term, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.
ABOUT THIS POSITION:
Fairfield properties are known for our visible and available on-site staff that keep our residents loving where they live. Our Community Managers are independent leaders that maintain these high standards and approach all facets of the property's operations with strong business instincts and a customer-centric mindset.
Community Managers play a critical role in hiring, coaching and supervising a high performing team. Their focus is to ensure the property's revenue and profit targets are met while maintaining best in class standards for customer service and high retention for our residents.
This is a busy, exciting job for a dynamic, self-motivated collaborator who is passionate about a vibrant career in residential property management. This position reports to a Regional Manager.
WHAT YOU CAN EXPECT TO DO IN THIS ROLE:
TEAM MANAGEMENT
- Recruit, lead, motivate, and develop a high performing and diverse staff.
- Provide coaching, guidance, ongoing feedback and light mediation.
- Ensure adherence by all staff to company policies and procedures.
FINANCE MANAGEMENT
- Prepare, execute and truly own the property's operational budget.
- Utilize an online accounting system such as Yardi to generate and review reports to ensure property is within budgeted expectations and make recommendations for cost savings and revenue generating opportunities.
- Oversees customer collections and implements legal proceedings when necessary
PROPERTY MANAGEMENT
- Ensure budgeted occupancy levels at budgeted rental rates are in conjunction with other goals of the property.
- Prepare and conduct property inspections and corporate or investor tours.
- Maintain a collaborative working relationship with the on-site professional team to seamlessly coordinate and prepare for the welcoming of all new residents.
SALES & MARKETING
- Ensure the effective execution of marketing programs per branding and marketing standards.
- Represent and ensure the content for your property is represented accurately on marketing assets such as the property website and social media.
CUSTOMER SERVICE
- Increase resident satisfaction through lease renewal strategies and resident retention plans.
- Serve as a Fairfield ambassador by effectively and professionally managing residents' concerns.
WHAT YOU'LL NEED ON DAY ONE:
- 3 or more years of hands-on property management experience
- Multifamily property experience required
- A successful track record as a supervisor is preferred.
- Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger etc. Experience in writing and maintaining budgets.
- Strong knowledge of Microsoft Outlook, Word, and Excel.
- Strong knowledge of Yardi or other property management accounting software.
- Strong understanding of federal, state and local fair housing laws and provisions
- A previous track record of maintaining occupancy and net operating incomes in multi-family property management position(s).
- High school diploma or equivalent required; Bachelor's degree preferred.
- Industry certification preferred.
- Ability to work a flexible schedule to include weekends, evenings, and some holidays.
- Valid driver's license required.
*The First-Year Bonus, less usual deductions, will be divided into two equal payments: the first payment following the completion of 90 days of employment, and the second payment following the completion of 1 year of employment.
#LI-CASSIE
Estimated Rate of Pay:
$70,000.00 - $85,000.00
This position is exempt; the range above reflects annual salary.
The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
- Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
- Matched 401(k)
- Medical, dental & vision insurance
- Flexible spending account
- Life insurance
* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.
Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. The material duties of this position involve access to our residents' homes, both when they are present and when they are not. The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty. Pursuant to the Los Angeles and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.
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