Administrative Support Staff - CBHC Westfield at Behavioral Health Network, Inc. in Westfield, Massachusetts

Job Description:

Description




Are you an exceptionally organized, self-motivated, and passionate about human services?

Join our team of competent and compassionate professionals as an Administrative Support Staff in the CBHC Westfield program at Behavioral Health Network!



Your experience, knowledge, and skills will support the CBHC Westfield program with the following:

• Greeting and directing visitors in-person and on telephone systems in a timely, welcoming, and professional manner.


• Contacting staff in a timely manner to let them know of individuals' arrival and assisting them to their destination in the building.


• Helping process staff paperwork and program-specific data entry/recordkeeping as required.


• Maintaining accurate client records & reporting, including demographic and insurance information, in the EHR, as needed.


• Reviewing all invoices & budgets for data entry before going to Fiscal.


• Organizing receipts and data reports for contingency funds.


• Obtaining prior authorizations with insurance companies.


• Completing direct data entry into the state's EIM/ESM application in a timely & accurate manner to reduce supplemental billings.


• Helping prepare productivity, utilization, and quarterly reports, as needed.


• Helping with month-end closing of in-house accounts, credit card, and contingency funds.


• Resolving any administrative matters related to billing activity with clinical staff in a timely manner.

What are we looking for in an Administrative Support Staff?

• High School Diploma or GED equivalent (required).


• Previous office experience (preferred).


• Ability to schedule, meet and maintain daily and monthly routines.


• Ability to work extensively with computers and software with a minimum of supervision.


• Familiarity with EIM application (preferred).


• Familiarity with Smartsheet and Excel (preferred).


• Excellent verbal and written communication skills.


• Floater position will be stationed at Westfield but will be floating between Westfield, Springfield & Agawam as needed

How do I apply?

If you are interested in this opportunity, please click 'Apply for Job' below or visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply!



BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Apply Now