Account Management Executive-BH/EAP at Elevance Health in Seven Fields, Pennsylvania

Job Description:

JR123121 Account Management Executive-BH/EAP



Responsible for the proactive management, retention, and revenue growth of assigned Carelon Behavioral Health employer accounts. Independent development of Sales and retention strategy for assigned customers, market segments and or geographic areas. Assists in the development, launching, and maintenance of new services, products, and programs. Typical group size is 10,000 and larger.



Location: This position will work a hybrid model (remote and office) and must live within 50 miles of one of our Elevance Health Pulse Point office locations.



How will you make an impact:

• Proactive and predictable schedule of live/virtual employer account outreach to continually identify program success and areas of opportunity to improve value offering.
  
  


• Defines and executes account management and retention strategy for a defined book of accounts, geographic area, and or market segment.
  
  


• Identifies opportunities and executes strategies for penetration and up- sales.
  
  


• Supports pursuit of new business opportunities either directly with a broker/consultant or potential client, or through a team approach with field office sales staff.
  
  


• Responsible for growing company business within existing accounts.
  
  


• Provides support with RFI, and RFP responses, proposals, client presentations, and underwriting coordination on new business sales opportunities.
  
  


• Develops and leverages effective business relationships with brokers, consultants, and key decision makers in order to meet or exceed new and renewal sales targets.
  
  


• Responsible for managing the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.
  
  


• Coordinates and controls new business implementation activities.
  
  


• Works directly with Sales Account Representatives/Account Service Representatives to assure that all aspects of account service run smoothly.
  
  

• Requires a BS; 10 years of experience in account management and or sales: or any combination of education and experience which would provide an equivalent background.
  
  

• Sales-focused mindset with a proven ability to identify opportunities and drive revenue growth.
  
  


• Knowledge about Behavioral Health industry or EAP.
  
  


• Human Resources experience is a plus.
  
  


• Proven track record of successfully launching, managing services, products, large-scale accounts and programs.