Administrative Assistant - Paragon Healthcare at Elevance Health in Richland Hills, Texas

Posted in Other 8 days ago.





Job Description:

Be Part of an Extraordinary Team


A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.



Administrative Assistant - Paragon Healthcare




Location: 7560 Glenview Dr. Ste. 110, Richland Hills, TX 76180, Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.



Shift: Days




Build the Possibilities. Make an Extraordinary Impact.



The Administrative Assistant - Paragon Healthcare is responsible for overseeing patient check-in, registration, and checkout.



How you will make an impact:



Primary duties may include, but are not limited to:


  • Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.

  • Listens and responds to patient and/or family members concerns.

  • Responds to patient questions and complaints, routes issues to appropriate personnel.

  • Analyzes daily administrative operations and utilization of resources.

  • Assists in Medic user issues.

  • Ensures proper cash controls are in place and policy and procedures are followed.




Minimum Requirements:



  • Requires a HS diploma and a minimum of 1 year of lead/supervisory experience in a health care environment; or any combination of education and experience which would provide an equivalent background.

  • For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.




Preferred Skills, Capabilities and Experiences:



  • Bi-lingual (English/Spanish) preferred not required.

  • 1+ Years of medical front office experience preferred.

  • Prior authorization experience preferred.

  • Inbound call experience preferred.

  • Customer service experience in a medical or professional setting preferred.

  • Ability to float to 6 infusion centers across Missouri and Colorado for coverage highly preferred.


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