Administrative Assistant - Paragon Healthcare at Elevance Health in Richland Hills, Texas
Posted in Other about 23 hours ago.
Job Description:
Be Part of an Extraordinary Team
A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.
Administrative Assistant - Paragon Healthcare
Location: 7560 Glenview Dr. Ste. 110, Richland Hills, TX 76180, Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
Shift: Days
Build the Possibilities. Make an Extraordinary Impact.
The Administrative Assistant - Paragon Healthcare is responsible for overseeing patient check-in, registration, and checkout.
How you will make an impact:
Primary duties may include, but are not limited to:
- Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.
- Listens and responds to patient and/or family members concerns.
- Responds to patient questions and complaints, routes issues to appropriate personnel.
- Analyzes daily administrative operations and utilization of resources.
- Assists in Medic user issues.
- Ensures proper cash controls are in place and policy and procedures are followed.
Minimum Requirements:
- Requires a HS diploma and a minimum of 1 year of lead/supervisory experience in a health care environment; or any combination of education and experience which would provide an equivalent background.
- For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.
Preferred Skills, Capabilities and Experiences:
- Bi-lingual (English/Spanish) preferred not required.
- 1+ Years of medical front office experience preferred.
- Prior authorization experience preferred.
- Inbound call experience preferred.
- Customer service experience in a medical or professional setting preferred.
- Ability to float to 6 infusion centers across Missouri and Colorado for coverage highly preferred.
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