LOCATION: This is a hybrid role and you must be within 50 miles/1 hour commute of Richmond, Norfolk, or Roanoke. Virginia residency is required.
HOURS: General business hours, Monday through Friday.
Responsible for the development and ongoing management of one or more multi-year external client facing programs within a business unit. Program managers typically support business strategies through an integrated portfolio of external client facing projects or initiatives. A program manager may have responsibility for a piece of a larger enterprise/regional external client facing program.
Primary duties may include, but are not limited to:
Manages and coordinates the development, approval, implementation and compliance of on-going external client facing programs; develops program budget; ensures program meets its stated objectives; provides subject matter expertise in response to day to day external client facing business issues.
Researches applicable subject matter practices and remains aware of industry trends.
Manages external client facing relationships and partners with corporate and regional business areas.
Coordinates training related to external client facing program; develops program success measures and performs periodic assessments of program success.
Required Qualifications
Requires a BA/BS and minimum of 5 years external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background.
Preferred Qualifications
Project development, implementation and management experience is highly preferred.
Ability to build and maintain relationships with external partners.
Previous experience with individuals who are seeking employment is very strongly preferred.
Experience working with community programs is helpful.
You must have strong communication skills and be comfortable interacting with our members over the phone or in person.