Job Description:
Location: Houston, TX or Grand Prairie, TX
Hours: Monday - Friday
Travel: Hybrid (1-2 days per week onsite)
Position Overview:
The Training Specialist, LTSS Service Coordination is responsible for facilitating a variety of performance-based learning events that may include, but are not limited to general associate, management, clinical, technical and operations training. Training often focuses on more abstract, less concrete soft skills training meant to influence behavior and buy-in from others.
How you will make an impact:
- Facilitates learning events that are performance-based in nature.
- Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.
- Employs rapid course development methodologies to quickly meet client needs.
- Exercises management of the learning environment including learner performance and escalates issues to leadership.
- Measures, tracks and evaluates learner and client satisfaction.
- Thinks and acts globally and is aware of adult learning and cultural differences that drive learner effectiveness.
- Keeps technical skills updated.
Minimum requirements:
- Requires BA/BS in related field and a minimum of 2 years training experience; or any combination of education and experience, which would provide an equivalent background.
- Two years of LTSS or Medicaid experience or certification/license in the appropriate field may be required.
Preferred skills, Capabilities, and Experience:
- Experience in managed care, preferred.
- Experience with the Texas Star Plus Program preferred
- Facilitating training experience, preferred.
- Training creation experience, preferred.
- Very strong written and verbal communication skills, preferred.
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