Preferred Location: Florida. This position will work 100% remote. The ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations.
The Medical Management Specialist I will be responsible for providing non-clinical support to the Medical Management and/or Operations areas.
How will you make an impact:
Gathers clinical information regarding case and determines appropriate area to refer or assign case (utilization management, case management, QI, Med Review).
Provides information regarding network providers or general program information when requested.
May assist with complex cases.
May act as liaison between Medical Management and/or Operations and internal departments.
Maintains and updates tracking databases.
Prepares reports and documents all actions.
Responsibilities exclude conducting any utilization management review activities which require interpretation of clinical information.
**Ideal candidate MUST reside in the state of Florida.**
**Fingerprint screening is REQUIRED.**
**Monday - Friday 8:00 am - 5:00 pm EST**
Minimum Requirements:
Requires a H.S. diploma or equivalent and a minimum of 1 year experience or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
Understanding of managed care or Medicaid/Medicare strongly preferred.
Strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills preferred.