Location: This is a remote position. Ideal candidates will live within 50 miles of one of our PulsePoint office locations.
Work Hours: This is a day shift working Monday through Friday. Holidays, evenings, and weekends may be required based on business needs.
The Medical Review Analyst II is responsible to provide non-clinical review and analysis of all non-complex and some complex Tier I post service medical claims.
How you will make an impact :
Utilizes guidelines and review tools to analyze assigned claims and medical records to either approve or summarize and route to nursing and/or medical staff for review.
Reviews, analyzes and renders determinations on assigned non-complex and some complex Tier I requests.
Serves as a liaison between medical management and/or service operations and other internal departments.
Serves as an internal resource for associates.
Responsibilities exclude conducting any utilization or medical management review activities which require the interpretation of clinical information.
Prepares cases for clinical review and completes reviews using nonclinical scripts.
Minimum Requirements:
Requires a HS Diploma or equivalent and a minimum of 5 years of claims processing or customer service experience with managing complex claims, provider, or member issues; or any combination of education and experience which would provide an equivalent background.
Experience with medical coding and medical terminology required.
Knowledge of provider networks, the medical management process, internal business processes, and proficiency with internal local technology required.
Preferred Skills, Capabilities & Experiences:
Self-motivated, independent, flexible, and ready to learn new applications and processes.
Strong oral, written and interpersonal communication skills, problem-solving skills.
Proficient use of computers and multiple monitors.
Experience with Microsoft applications such as Outlook, Word, Excel, OneNote and MS Teams is preferred.
Experience working in a production environment
Experience working in ACMP, GBD Facets, Macess and NextGen is preferred.