The Maximo Functional Support Analyst role is for supporting, implementing improvements, and maintaining Targa’s Maximo Asset Management v7.6 (EAM) solution. The ideal candidate will be responsible for supporting the overall Maximo solution, the asset life cycle including work management, preventive maintenance, inventory, resource scheduling and security. The individual will be expected to perform these tasks independently with limited assistance from peers, product documentation, etc. The ideal candidate will have demonstrated experience working in Maximo 7.6.x and related mobile solutions for the following tasks, including:
Managing and creating point and linear (spatial) locations, location hierarchies, assets, and asset hierarchies
Changing asset statuses / moving assets and managing asset relationships
Using and applying Asset Templates
Managing and creating Master PM’s, Inspection Forms, and Job Plans
Set up new meters and update/associate meters to assets
Managing and creating failure codes
Creating item masters and spare parts
Participating in and enforcing Management of Change (MoC) processes
Tracking incidents, investigations, audits, and their associated action items in Maximo
JOB FUNCTIONS AND KEY RESPONSIBILITIES:
Provide functional support to users of the Maximo 7.6 application and related systems through in-person and remote support
Maintain end-to-end understanding of functional aspects of Maximo EAM and associated business processes
Identify solutions to address issues raised throughout service request or incident lifecycle
Maintain documentation (run books, functional design, build, deployment, install guides) and process standards
Provide functional direction/assistance, working directly with users to identify and resolve issues adversely impacting business processes
Support the analysis, creation, and update of documents, process maps, and procedures for business process flows supported with the use of Maximo
Documentation of business requirements, preparation of presentations for team status
Coordinate with IT on interface and system issues, updates, and patching
Build out of documentation and training for end users
Other duties as assigned
MINIMUM ESSENTIAL QUALIFICATIONS:
Education & License:
Associate degree (A.A.) or equivalent from two-year college or technical school and/or training
Experience:
5+ years of experience using Maximo EAM 7.6 or 7.5
Knowledge of asset management, work management, materials warehousing, and inventory management concepts
3+ years of functional experience supporting and implementing improvements for Maximo or another asset management business application
Midstream Oil and Gas industry experience a plus
Familiarity with both facility assets (compressor stations, gas plants, fractionators, terminals) and linear assets (pipelines) a plus
Structured Query Language (SQL) and relational database experience
Understanding of testing in Maximo
Skills/Competencies:
Strong interpersonal communication skills
Organized and detail-oriented with a strong work ethic
Well-grounded, preferring to work in a team environment
Intermediate computer skills (Proficiency in MS Office Suite to include Word, Excel, PowerPoint, and Outlook)
Able to multitask between production support, enhancements, testing and special projects
PREFERRED QUALIFICATIONS:
Certified Deployment Professional - Maximo Asset Management v7.6
Certified ITIL Foundation
EQUAL EMPLOYMENT OPPORTUNITY:
Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Targa’s policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.