Principal Product Manager, Digital Identity - Last Mile Delivery
About the Team
The Last Mile Delivery team works to fulfil Walmart's eComm customer demand by delivering conveniently to them in the comfort of their home. We want our customers to have every option available to shop for their needs: wherever, whenever, and however they want it. As the biggest player in the game, Walmart trusts our associates to innovate the future of shopping.
As the Principal Product Manager, Digital Identity for Last Mile Delivery, you will be responsible for our product vision, strategy, roadmap and execution for Digital Identity. You will ensure that as we onboard new delivery Spark Drivers, we establish verified identity to prevent fraud. You will focus on developing approaches that prevent account sharing when drivers deliver for our Walmart's customers and those of our partners. Your approach will be to create a platform that strikes the right balance between identifying existing fraud and being ready for new threats, while not slowing down the growth pace of eComm deliveries.
You'll sweep us off our feet if...
You're well versed in fraud prevention strategies and are on top of the latest trends
You're customer-centric in spirit and in execution
You're able to use metrics and ML to improve performance
You're excited about solving complex challenges
You have a strong bias for action, moving the team towards delivery complex products on time.
You're comfortable influencing others, leading teams, managing stakeholders, and communicating clearly
You have knowledge in gig industry or fraud space
You'll make an impact by:
Crafting a coherent product vision, multi-year strategy, and quarterly roadmap that your team and the business rallies behind.
Developing and enhancing products - you will manage product roadmaps, align business and technical needs, analyze customer, driver and product data, turn insights into actionable initiatives, determine rollout strategy, and manage risks.
Conducting industry and competitive analysis to understand the trends in the fraud space and continuously evolve the platform.
Partnering with internal teams to create unique, compelling experiences that benefit drivers and customers alike.
Working with data science, engineering, and Walmart partners to define the data requirements, model inputs and optimization methodologies.
Building collaborative relationships with key partners by driving priorities aligned to business goals, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership.
Qualifications
Bachelor's degree required/MBA a plus
8+ years in product management or equivalent
Productor engineering background is preferred
Sound business judgment as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize
Must be able and willing to think and act strategically and tactically
Strong oral and written communication skills are crucial, proven ability to influence others internally and externally
Experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $143,000.00-$286,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, engineering, or related area and 9 years' experience in product management. Option 2: 11 years' experience in product management or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in Computer Science, Engineering, Business Administration, or related area and 8 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
Primary Location...
680 West California Avenue, Sunnyvale, CA 94086-4834, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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