Community Manager at ZEALANDIA HOLDING COMPANY in MURRELLS INLET, South Carolina

Job Description:

Community Manager

The role

The Community Manager at The Grove at Wachesaw East located in Murrells Inlet, SC. is accountable for all community operations at this assigned location. The Community Manager will report to the President of BrewTown Living, LLC (BTL). The Community Manager is responsible for ensuring both Phase I/II communities generate a satisfactory cash flow, properties are properly maintained in accordance with Company standards and tenant satisfaction is assured.

As a company, we offer an excellent benefits plan including medical, dental, vision, company paid life insurance and short-term disability, ancillary benefits, and more!  You will get access to a travel benefit as well.  BTL is an employee owned company (ESOP) and is an EOE!

What you will do

Essential Duties and Responsibilities:

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.


• Build and maintain strong business relationships with team members to develop motivated, well-trained teams, and establish and maintain positive, productive relationships with tenants, the community, suppliers, vendors, consultants, site employees, and other members of corporate management and staff.


• Communicate frequently with President on vital needs of each of the properties.


• Assist site staff in preparation of monthly financial accounting reports and explanation of budget variances, as well as with preparing management plans, marketing plans, vendor contracts, and budgets.


• Support the community with questions and concerns while working with HR to resolve staff issues.


• Represent BrewTown Living, LLC. in the area where the designated community is located.


• Analyze processes and procedures to ensure optimum efficiency levels.


• Review all bids prior to submission.


• Prepare all reports and correspondence and handle complaints and/or problems timely and accurately.


• Work with HR when determining staffing needs and recruit, hire, orient and motivate staff of the communities.


• Utilize available KPI reports and performance dashboards to monitor and manage asset performance.


• Assist site staff in the development, implementation, and management of a successful marketing plan for the community.


• Work with the accounting department to ensure financial policies and procedures are adhered to


• Make regular inspections of the community to ensure standards and procedures are upheld. Inspections include checking vacant units, rent-ready units, quarterly unit inspections, and reviewing files for proper documentation related to the inspections.


• Enforce lease and other government rules and regulations, including Fair Housing laws, building safety, health codes, and local ordinances.


• Carry out other duties as assigned by the President or Leadership staff.


• Continue to adapt and innovate for maximum efficiency and profitability in a dynamic environment.


• Ensure excellent curb appeal.

Expectations:

1. Occupancy Rate Expectation


2. Delinquency Rate Expectations


3. Profit Margin Expectations


4. Rate management


5. Additional Revenue Streams


6. Always maintain property appearance


7. Monthly Community Events

Education and Experience:

• Property Manager license or Property Manager In Charge (PMIC) required.


• Bachelor’s degree in business preferred, not required.


• Multi-Site management experience preferred but not required.


• At least 3 to 5 years of supervisory apartment management experience


• Must possess a valid driver's license at time of hire and maintain thereafter as a term and condition of continued employment.


• Experience in developing and managing budgets, implementing successful marketing plans, a comprehensive knowledge of Fair Housing practices, maintenance, staff training and supervision and rental collections.


• Exhibit strong attention to detail.


• Ability to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demands.


• Certifications preferred, but not required CALP or CAM.

DISCLAIMER

***This job description is intended to provide guidelines related to the essential functions, required competencies, and the work environment. It is not all-inclusive, and the company may change it with or without advance notice to the incumbent(s). In addition, the company may assign other duties and/or requirements at any time, based on its sole prerogative. This document does not represent a contract of employment. This job will have a 90-day probation period.