Posted in Engineering 10 days ago.
Type: Full-Time
The Software Quality Assurance (QA) Engineering Supervisor will lead and deliver quality assurance for our software products in the Federal Reserve System technology platform and products. You will be an important part of our technology team, assuring the quality of innovative solutions for multiple applications and technology platforms across the enterprise. In this hands-on role, you lead a QA team working with multiple Product Teams and manage the engagements focused on delivering high-quality software capabilities. You will manage relationships and client engagements working with customer leaders, Scrum Masters/Release Train Engineers, and Product Owners. Your direct reports will be comprised of QA Engineers and SDETs involved with all types of testing, including automation, performance, manual/exploratory, and data/database validation based on the supervisor role specified above.
You will personally contribute to and support the QA Engineers for the testing approach/strategy for the Product Teams of the engagements assigned. You will also contribute to the design and development of our testing platform/services and strengthen technology practice through use of industry-leading techniques and technologies, while developing your and the QA Engineers skills. Experience with hands-on testing, test automation and test planning/management is required.
Operations QA Engineering Supervisor will focus on Software Quality Assurance (SQA) Operations and Engagement Management. You will lead a team of engineers using a variety of tools for test automation, such as Java, Selenium, Cypress, ACCELQ, JMeter and source code management products like GitLab, TFS/Azure DevOps, GIT and Subversion.
The Operations QA Engineering Supervisor will focus on Software Quality Assurance (SQA) Operations and Engagement Management. They will partner with SQA Supervisors to streamline operational procedures across SQA, communicating changes and providing metrics demonstrating value. This includes providing an annual roadmap for initiatives, supporting documentation and implementation training. The Operations Supervisor will collaborate closely with all engagement managers to standardize the approach and drive consistent delivery of services. The candidate will partner with the Marketing focused Supervisor on opportunities converting into new engagements and document all procedures for onboarding new engagements. The candidate will lead a team of engineers using a variety of tools for test automation (such as Java, Selenium, Cypress, ACCELQ, JMeter) and source code management products like GitLab, TFS/Azure DevOps, GIT and Subversion.
In addition to knowledge and skills listed in the job description, we are seeking a person with proven experience in:
The Software Quality Assurance (QA) Engineering Supervisor will lead and deliver quality assurance for our software products in the Federal Reserve System technology platform and products. You will be an important part of our technology team, assuring the quality of innovative solutions for multiple applications and technology platforms across the enterprise. In this hands-on role, you lead a QA team working with multiple Product Teams and manage the engagements focused on delivering high-quality software capabilities. You will manage relationships and client engagements working with customer leaders, Scrum Masters/Release Train Engineers, and Product Owners. Your direct reports will be comprised of QA Engineers and SDETs involved with all types of testing, including automation, performance, and manual/exploratory.
You will personally contribute to and support the QA Engineers for the testing approach/strategy for the Product Teams of the engagements assigned. You will also contribute to the design and development of our testing platform/services and strengthen technology practice through use of industry-leading techniques and technologies, while developing your and the QA Engineers skills. Experience with hands-on testing, test automation and test planning/management is required.
This Job Description is for the Information Technology Job Family and could include anyone within the ITS department that performs these tasks. You have knowledge of and be able to perform actions that are related to activities in the designated business line. The Software Quality Assurance (QA) Engineering Supervisor oversees a team of technology professionals by leading and directing operations activities with the Software Quality Assurance (SQA) services function. Ensure expert solutions and customer service for SQA services are provided and completed within customer expectations and per established procedures. Ensure team members work together within established customer service and service level guidelines. Ensure processes exist for operationalizing best practices and provide coaching. Lead engagements, including assigning product team members, coordinating their activities, and evaluating their work. Ensure the System IT, Customer Product Teams' and Bank priorities are incorporated into the long-term requirements of SQA Services operations. The level of work required is considered advanced. Ability to work under minimal supervision. Have full operational knowledge of all phases of testing and can work independently at the highest level of complexity related to quality assurance. Direct and reviews work of lower-level personnel and lead large and complex systems. Have deep understanding of one or more FRS system testing platforms.
What You Will Do:
Subordinates: Yes. Technical Staff. May have both direct and indirect reports.
What You Have:
Education and Experience:
The salary grade for this position is: Grade 16
We offer a great benefits package that features:
Additional Information:
The Federal Reserve Bank of Philadelphia takes your information privacy seriously. Federal Reserve Bank of Philadelphia staff will only email you from the “@phil.frb.org” domain or through the Workday system “rb@myworkday.com”. If you are initially contacted by phone, feel free to request that the caller provide you with their email address to validate their identity. If you have any questions about the validity of someone who contacts you regarding this position, please email the Talent Acquisition team at TalentAcquisition@phil.frb.org.
The Federal Reserve Bank of Philadelphia believes that diversity, equity and inclusion among our employees is essential to our success as an organization, and we want to recruit, develop and retain the most accomplished people from a diverse candidate pool. To support a workplace culture of belonging, we offer eight employee resource groups (ERGs) and a 100 percent rating on the Human Rights Campaign (HRC) Corporate Equality Index. The Federal Reserve Bank of Philadelphia is proud to be an equal opportunity workplace.
We have eight employee resource groups (ERGs) to support a diverse workforce. Abilities (supporting disabilities and allies), African Heritage, Asian-Pacific, Freedom (supporting LQBTQ+ and allies), Talent Forward (supporting career growth), Women United, Working Families and Veterans. ERGs are open to all employees.
We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job responsibilities, and to receive other benefits and privileges of employment.
All Federal Reserve Bank of Philadelphia employees must comply with the Bank's ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the Recruiter for this posting, who can provide you contact information for our ethics officer if necessary. You should review the Bank's Employee Code of Conduct to ensure compliance with conflict of interest rules and personal investment restrictions.
Background investigations and drug testing are required for all new hires as a condition of employment, after the job offer is made. Candidates for positions deemed as "safety sensitive" will also be screened for the presence of marijuana. Employment may not begin until the Bank accepts the results of the background investigation.
This position requires access to confidential supervisory information and/or FOMC information, which is limited to "Protected Individuals" as defined in the U.S. federal immigration law. Protected Individuals include, but are not limited to, U.S. citizens, U.S. nationals, and U.S. permanent residents who either are not yet eligible to apply for naturalization or who have applied for naturalization within the requisite timeframe. Candidates who are permanent residents must sign a declaration of intent to become a U.S. citizen when eligible to do so and pursue a path to citizenship. Candidates who are not U.S. citizens or U.S. permanent residents may be eligible for the information access required for this position if they sign a declaration of intent to become a permanent resident and a U.S. citizen and meet other eligibility requirements. In addition, all candidates must undergo an applicable background check and comply with all applicable information handling rules.
Due to the nature of the information, you will have access to, we require that you also complete a more in-depth enhanced background screening (Peraton moderate or high).
All employees will be subject to FBI fingerprint / criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.
The above statements are intended to describe the general nature, level of work and the requirements of this position. They are not intended to be an exhaustive list of all responsibilities associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.
This is NOT a 100% remote opportunity. You will be available to work on-site in at least a hybrid capacity.
Learn more about the Philly Fed and its culture. Learn more about working for the Philly Fed.
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The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
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