Operations Manager at Sterling Industrial, LLC in Evansville, Indiana

Job Description:

Sterling Industrial, LLC

Operations Manager
1358-356

Position Summary:

The Construction Manager is responsible for overseeing the project craft personnel supporting all projects throughout the company working directly with Project Managers, Directors and clients from conception to completion. He/she is directly in charge of managing supervisory and craft field staff to complete the project successfully. Duties include managing, in conjunction with project leadership, labor issues, development and execution of construction means and methods, oversight of work plans, safety, and management of construction risk and ensuring quality construction standards are met. He/she must also be able to direct construction workers and Subcontractors for projects that do not require Project Manager or Directors oversight to bring the project in safely, on time, and on budget.

Key Tasks and Responsibilities

· Responsible for the safety of all assigned employees and subcontractors to ensure the safe execution of all activities, including the strict adherence to company safety policies and programs through the communication and enforcement of the Safety and Health Management Program

· Manage and coordinate craft personnel and resources on larger projects in conjunction with Project Managers and/or Directors

· Negotiate collective bargaining agreements with assigned union trade(s) with the Director of Labor Relations

· Ensure craft development and mentoring to build bench strength, succession planning and recruitment.

· Manage small projects without direct oversight from a Project Manager and/or Directors

· Assist with estimating and preconstruction efforts on larger projects.

· Estimate small projects with key clients.

· Collaborate with Directors on use of local labor agreements or Project Labor Agreements.

· Communicate with the Director of Labor Relations on jurisdictional disputes.

· Manage project kickoff, prepare project work plans, assist with procurement, and ensure performance of project including, project status, schedule adherence, cost control, change management systems, client concerns, quality, and safety.

· Maintain strong relationships with business agents, key clients, subcontractors, designers and consultants

· Assist the Service Department as needed.

· Quarterly Assessments and Annual Performance reviews of Key Craft.

· Actively manage a portfolio of customer relationships, ensuring ongoing satisfaction and fostering long-term partnerships.

· Serve as the primary point of contact for key customers, addressing inquiries and resolving issues in a timely and professional manner.

· Develop new customer accounts and identify opportunities for expansion with existing customers.

· Build strong relationships with key stakeholders to understand their needs, drive customer retention, and identify growth opportunities.

· Collaborate with internal teams to ensure customer requirements are met and exceeded, facilitating seamless delivery of services/products.

· Monitor customer feedback and market trends to recommend improvements and optimize customer experience.

· Drive business development activities by proactively seeking out new business opportunities and promoting additional offerings to existing clients.

· Regularly communicate with customers to ensure satisfaction, gather insights, and align operations with customer expectations.

Skills and Abilities

· Excellent report writing skills

· Proficient computer skills

· Excellent verbal and written communication skills

· Good interpersonal relationship skills

· Able to work under pressure

· Good problem-solving skills & creative thinking

· Takes accountability for assigned work

· Leadership ability

· Organizational skills

· Time management skills

· Detail oriented

Education/Experience

• Bachelor’s degree in Engineering, Construction Management, or Engineering Technology (preferred)
• 10 – 15 years of field experience in industrial and power construction and 5 years in field management positions
• Proficient computer skills

Physical Demands

• Travel will be required to attend trainings and meetings
• Ability to sit or stand for entire shift
• Occasionally required to stoop, bend, walk, crouch, and climb
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federals, state, and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual attendance
• Must be able to lift and carry up to 10 lbs.
• Must be able to talk, listen and speak clearly
• Requires sedentary work that involves walking or standing and keyboard operations

Sterling Industrial LLC, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, veteran status, sex, sexual orientation, gender identity, age, genetic information, pregnancy, disability, protected activity, or other non-merit factors.

Evansville, Indiana, United States

Full-Time/Regular

PI254894727

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