Posted in Other 8 days ago.
STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazines Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams.
STCU offers excellent benefits:
Paid time offplus 11 paid holidays!
Medical, dental, vision and life insurance
Training and career development
Success sharing plan
401(k) matching contributions
Tuition reimbursement
An overview of the benefits can be found here.
Salary range: $23.84 - $33.37 per hour
Position Overview: The Omnichannel Origination Representative provides origination to consumer members through omni channels that include phone, video, email, text, and chat. This role requires foundational knowledge of loan and deposit account origination requirements, including specialty deposit accounts, and will learn home equity loan origination once registered with the NMLS. They are responsible for deepening member relationships and delivering highly engaged member experiences.
Core Job / Requirements/Outcomes
Other Essential Functions
Qualifications
Education High School Diploma or equivalent required. Associate degree is preferred.
Certifications National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008 is required.
Job Experience One year of experience in consumer account origination and servicing, with basic knowledge of financial services, including loan and deposit accounts governing rules and regulations required. Familiarity with consumer deposit and loan account types including home equity origination, and specialty deposit accounts preferred.
Software Skills Proficient knowledge of MS Office programs including Outlook, Word, Excel and Teams. Proficiency in all omnichannel modes of communication platforms.
Other Skills Effective communication and interpersonal skills through verbal, written, and video channels.
Physical Demands Must be able to regularly talk, hear and operate a computer, keyboard and mouse and occasionally lift, pull/push and carry up to 10 pounds with accommodations.
Work Conditions Exposure to constant or intermittent sounds at a low or moderate level consistent with an office setting. Exposure to high-stress, fast-paced, deadline-oriented environment.
Other Perform additional duties as assigned for the efficient operation of the department and the organization. This includes the possibility of being assigned temporarily to other locations
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STCU does not discriminate based on race, color, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, religion, age, equal pay, disability or genetic information. Click here to review the EEOC Know Your Rights: Workplace Discrimination is Illegal poster.
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