HR Generalist at RavenTek in Ashburn, Virginia

Job Description:

Job Title: HR Generalist

Department: Administration – Human Resources

Reports To: Director of Human Resources

Location: Ashburn, VA with flexibility for telework (must live within driving distance)

Schedule: Monday - Friday

Hours: Full-time, 40-hours/week

FLSA Status: Salary, Exempt

Clearance: None

Position Summary

The HR Generalist handles employee-related issues, as well as assists with administration and fulfillment of day-to-day tasks of the general operations of the Human Resources Department. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, and employment law compliance. The HR Generalist helps with the implementation of services, policies, and programs for company employees.

The HR Generalist oversees the day-to-day tasks of the HR Administrators on the Human Resources team. This position collaborates internally with cross functional teams and with RavenTek's vendors to support the mission of the company's administrative goals.

Essential Duties and Responsibilities

• Oversee and administer benefits, to include enrollments, changes, terminations, employee questions and/or issue resolution, audits, corrections, portal management, distribution of notices, benefits document updates and maintenance, and other related required tasks.
• Investigate complaints or grievances brought forward by employees.
• Support company managers in issuing counseling and disciplinary actions, ensuring the most effective and compliant outcome.
• Use HR system (and other means when necessary) to communicate updates, policies, and other information to employees.
• Explain company personnel policies, benefits, and procedures to employees or job candidates.
• Assist with and oversee moving employees through the onboarding process from start to finish, to include correspondence, meetings, setup, onboarding tasks, orientation, monitoring trainings, questions, follow-ups and other related required tasks.
• Facilitate completion of New Hire and Exit interviews and surveys, and analyze the information received.
• Issue and monitor annual trainings.
• Ensure proper approval, documentation and processing of employee status changes and action forms.
• Position management; position descriptions and system entry.
• Respond to employee requests and questions in a timely manner.
• Oversee and effectively manage emails and correspondence that come into the HR department.
• Oversee the daily tasks of HR administrators.
• Step in as back up to HR Administrator and Director of HR when needed.
• Workers Compensation and Unemployment claim reporting and managing.
• Track and manage employee extended leave as required.
• Ensure employee files and the HR system are maintained per regulation and/or best practice. Pull together data for compliance and other reporting requirements.
• Periodic audits: Employee files, benefit files, ACA, performance reviews, job descriptions.
• Write, revise, edit and proofread HR and company forms, policies and procedures as needed.
• Recommend new or updated policies and procedures as needed to continually improve efficiency and keep up with growth of the company.
• Ensure Federal & State Labor Law Posters kept updated and posted as necessary.
• Keep up to date with the latest HR trends and best practices.
• Research on employee labor laws, employee questions, and other human resource related material as needed.
• Periodic travel to employee worksites and corporate office as required.
• Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
• Complete required compliance training as assigned.
• Perform other related duties as assigned.

Knowledge and Critical Skills

• Ability to, and comfortable in, managing and operating in grey areas.
• Ability to successfully conduct investigations and otherwise handle conflicts and issues while remaining neutral, objective, and impartial.
• Excellent record keeping skills.
• Fantastic knowledge of HR functions and best practices.
• Excellent verbal communication skills and ability to write and create business correspondence in a professional manner.
• Meticulous attention to detail and high level of organizational skills.
• Works comfortably under pressure and meets tight deadlines.
• Superb computer literacy with capability in email, MS Office and related HR software.
• Remarkable organizational and conflict management skills.
• Strong decision-making and problem-solving skills
• Deep understanding of employee relationships, staffing management, and training.
• Strong ability to effectively work within a team environment, actively contributing ideas, considering varied perspectives, and collaborating freely to reach shared goals, prioritizing the success of the group over individual achievements.
• Ability to read and interpret documents such as Federal and State rules and regulations, procedure manuals, and employee handbooks.
• Understanding and knowledge of federal and state labor and employment laws.
• Job requires:
• Being pleasant with others on the job and displaying a good-natured, cooperative attitude, as well as maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Being honest and ethical, and keeping strict confidentiality.
• Being careful about detail and thorough in completing work tasks.
• Being reliable, responsible, dependable, and fulfilling obligations.
• Being open to change (positive or negative), adaptable and flexible, and to considerable variety in the workplace.
• Accepting criticism and dealing calmly and effectively with high stress situations.
• A willingness to take on responsibilities and challenges.
• Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Strong communication, analytical, and decision-making skills with a deep understanding of employee relationships, and HR processes.
• Exceptional organizational and multi-tasking abilities as well as the ability to problem solve and adapt during times of significant growth.
• Ability to maintain confidentiality of all work material, information, and discussions.

Education & Work Experience

• Bachelor's degree, major in Business Administration or Human Resources preferred.
• 4 years of experience working in Human Resources for a company of more than 50 employees.
• 2 years of benefits administration experience.
• Experience managing or supervising others in a collaborative team environment.
• 2 years of experience working with a comprehensive HRIS system.

Certifications, Licenses

• None

Special Requirements

• None

Work Environment

Works at a desk in a professional office or home office environment. When working on-site, employee will be working indoors with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.

Physical Demands

Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Requires the ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, inputting data, and providing responses and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.

This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

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