Route Service Manager at Interstate Battery System of America Inc in Burlingame, California

Job Description:

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.




be your best self



At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!



Purpose of Job:


Deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Collaborate with dealers to ensure the best mix of batteries on rack, battery quality programs are being executed, and building strong relationships to foster improved dealer retention.



Job Components:

• Deliver batteries and provide service to each dealer on your route in a safe and timely manner.


• Follow all Environmental Health and Safety rules and policies


• Load and unload trucks safely


• Establish, build and maintain good dealer relationships.


• Keep displays and product full/rotated per consignment agreements.


• Notify manager of any changes to dealer lists.


• Work with dealer to optimize inventory and improve dealer performance


• Invoice all units that fail to last warranty period


• Complete documentation on a timely basis


• Collect and handle payments on account, which may include cash, checks and money orders


• Collect and return junk and/or used batteries to the warehouse.


• Interact professionally with all stakeholders including team members, managers and customers.


• Follow / fulfill all driver program requirements, as specified by manager

Qualifications:

• High school graduate (or equivalent


• Able to read, write and compute basic math


• Excellent communication skills required.


• Previous delivery and customer service experience required


• Working knowledge of electronic inventory management tools is required (tablets, scanners)


• Demonstrates good organizational skills and can prioritize tasks


• Works with a high degree of accuracy and attention to detail


• Approaches tasks with a sense of urgency


• Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required.


• Be able to regularly lift and/or move 75 lbs. without assistance


• Must have and maintain a valid DOT medical card, state Driver's License and an acceptable driving record.


• Must successfully complete a post-offer criminal background check and drug test prior to beginning work

Scope Data:

• Works independently with limited supervision


• Accountable for individual accuracy.


• Uses frequent independent judgement when making decisions

Work Environment:

• Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.


• Specific vision abilities include close vision, depth perception and ability to adjust focus.


• Regularly required to use hands to grasp or handle, talk and hear, stand and walk.


• Regularly lift up to 75 lbs.


• Repetitive lifting


• Frequent sitting, standing and walking


• Use of PPE required (steel toe boots, safety glasses, protective gloves, etc).

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.


Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.



Salary Requirements

$21-$30
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