Corporate Travel Agent at Total Quality Logistics in Cincinnati, Ohio

Job Description:

Total Quality Logistics

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at (513) 831-2600 ext. 51454.

About the role:

As a Corporate Travel Agent, you are responsible for all aspects of booking travel arrangements (air, hotel, and ground transportation) for TQL employees. This is a high volume, fast-paced sales industry, that requires a 24/7 mentality, attention to detail, and incredible customer service to be successful. Your goal is to ensure a safe and positive experience for those traveling.

What’s in it for you:

• $38,100 - $50,000 base salary + performance bonuses
• Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
• We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)
  

What you’ll be doing:

• Prepare travel arrangements, including but not limited to, air, car and hotel through TQL’s preferred suppliers
• Go above and beyond advocating for every customer concern and request
• Provide travel quotes and related information in response to travel requests
• Reconcile purchases and audit travel expenses
• Stay current with corporate travel trends, regulations and changes in the industry as well as the TQL travel policy
• Process customer transactions, paperwork and reports efficiently
• Manage after hour calls/weekend coverage 1x/month
  

What you need:

• 2+ years of corporate travel, airline or travel agency experience
• Global Distribution System (GDS) experience preferred (Smartpoint+,Apollo, Worldspan or Sabre)
• Concur Travel skills preferred
• Excellent communication, phone etiquette, and listening skills
• Extreme attention to detail and organizational skills with the ability to handle multiple tasks and requests effectively
• Ability to build and maintain relationships
• Thrive with tight timelines and limited supervision
• Proficient with the Microsoft Office Suite
  

Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245

Category: Marketing

PI254897148

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