Receptionist at Sleep Management, LLC dba Viemed in Lafayette, Louisiana

Job Description:

Title: Receptionist

Reports To: Human Resources Manager

FLSA Status: Hourly

Supervises: None

Expectation of Work Hours: Full-Time

A receptionist is the first point of contact for visitors and callers, responsible for welcoming guests, managing phone calls, scheduling appointments, and providing general administrative support to ensure smooth office operations.

Essential Duties and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Answers general inquiries via telephone.
• Answer the phone in a timely manner and direct calls to the appropriate personnel.
• Maintains confidentiality of patient issues.
• Complies with company procedures, rules, and regulations.
• Maintains continuity among work teams by communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results.
• Greet and assist visitors, ensuring they are directed to the correct person or department.
• Handle incoming and outgoing mail, including sorting, distribution, and preparation for courier services.
• Maintain the reception area and meeting rooms to ensure they are tidy and presentable.
• Assist with basic data entry tasks and record-keeping.
• Schedule and coordinate meetings and appointments for staff.
• Order and manage office supplies to ensure stock levels are maintained.
• Assist with administrative tasks for other departments as needed, such as filing or document preparation.
• Respond to and resolve minor facility issues or report them to appropriate personnel.
• Support with the organization of company events and meetings.
• Additional responsibilities to be added as required.

Qualifications:

• High School diploma or GED preferred

Skills:

• Superior organizational skill.
• Customer Service Skills

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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