Job Description:

Provider Ambassador
CATEGORY: Provider Relations

REQUISITION NUMBER: PROVI001301


LOCATION: Seattle, WA 98109, USA

Post

Provider Ambassador

Job Category: Provider RelationsRequisition Number: PROVI001301Apply now

Posting Details

• • Posted: November 13, 2024
• Full-Time

• Locations

  Showing 1 location
  Seattle
  400 Fairview Ave N
  Suite 800
  Seattle, WA 98109, USA
  
  Seattle
  400 Fairview Ave N
  Suite 800
  Seattle, WA 98109, USA
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Job Details

Description

Are you passionate about improving the health of our communities? We are looking for a top-tier Provider Ambassador to partner with providers and dental offices to drive our provider and network strategies.

At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do – for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.

We offer a highly competitive medical, dental and vision plans as well offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position In Western Washington varies between $52,140.00 – $72,930.00, and for Eastern Washington varies between $47,400.00 - $66,300.00. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Build and manage relationships with providers and dental office staff
• Develop, implement, and execute collaborative strategy to actively engage and liaise with providers within assigned geographic territory.
• Recruit and develop provider participation in current and prospective provider networks to meet individual and team goals.
• Represent DDWA as point of contact for dental associations, society conventions, and other public relations forums
• Coordinate aspects of all dental conventions and provider workshops scheduled
• Conducts Quality of Service follow-up, including contact with office and record retrieval and resolution follow-up
• Report on trends, questions, and inquiries along with recommendations for improving provider experience.
• Works with Utilization Management (UM) leadership to recommend practice management tools to facilitate effective plan administration and adherence to Quality Management and Waste, Abuse, Verification, and Education (WAVE) programs.
• Educate and train offices on new products, system improvements, and conduct onsite dental reviews

Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position.

• Outstanding project management and interpersonal skills.
• Ability to travel Statewide approximately 25% - 50% of the time.
• Ability to communicate professionally and efficiently with internal and external partners supporting provider and corporate initiatives.
• Demonstrated problem solving and analytical skills, able to communicate findings, make recommendations and facilitate change
• Reliable, self-motivated and able to work with little supervision
• Valid Washington State driver’s license
• Must provide and maintain reliable vehicle and adequate automobile insurance
• Proficiency using Microsoft Office products (PowerPoint, Excel, Word)

Travel: This position requires regular travel within the State of Washington, and occasional out of state travel.

Operational Demands: The operational demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To request disability accommodation please contact your manager or HR Business Partner.

• Ability to sit and work at a computer keyboard for extended periods of time.
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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