Service Administrator at Envirocon, Inc. in Boise, Idaho

Posted in General Business 11 days ago.

Type: Full-Time





Job Description:

The Service Department Administrator works under the supervision of the Service Manager and is responsible for all service department office procedures and other tasks as assigned. Qualified applicants will possess a professional, confident presence with a focus on accuracy, attention to detail, prioritization of demands, timeliness and initiative.

The hourly pay range for this position is: $22.00 to $24.00. This is a non-exempt position and is eligible for overtime.

BENEFITS:


  • Medical, Dental, Vision, and Prescription Insurance
  • 401k/Roth Retirement Savings Plan with Company Match
  • Paid Time Off (Vacation, Sick, Holiday, and Bereavement)
  • Participation in Annual Incentive Plan (AIP)
  • Gym Membership Reimbursement Program
  • Family Scholarship Program
  • Employee Assistance Program
  • Company Paid Life Insurance
  • Company Paid Disability Benefits

Modern Machinery is an Equal Opportunity EmployerRequired Skills/Requirements:

  • Applicant must be reliable, punctual and flexible
  • Strong computer skills required
  • 10-key skills required
  • Exceptional customer service
  • Effective verbal and written communication skills
  • Must possess a strong work ethic
  • Strong organizational skills and detail oriented
  • Must have excellent time management skills
  • Ability to handle heavy workload

Education/Experience:

  • High School Diploma or equivalent
  • Minimum 3 years' experience in equipment or auto industry is helpful but not required
  • Mechanical knowledge or experience is helpful but not required
  • Strong computer knowledge and proficient in Microsoft Office products

  • Demonstrate Modern Machinery's core values and promote the mission and vision of the company
  • Follow all company policies, processes, procedures. Exercise safe work practices to contribute to the achievement of the company's safety goals
  • Maintain and track work orders; see the process through from open to close.

    • Open work orders
    • Enter work order stories and other relevant data as it relates to the service/repair
    • Draft work orders for review and manager approval
    • Close and invoice completed work orders

    • Obtain customer PO's when required
    • Mail finalized customer invoices
    • File completed work orders

  • Organize and submit the necessary documentation to the Warranty Department to ensure claims are filed within the designated time frame.
  • Key Technician's timecards daily.

    • Reconcile time on a weekly basis and submit completed report to the Payroll department bi-weekly

  • Key Technician's and other service department personnel's expenses.
  • Coordinate monthly shop safety and quarterly safety committee meetings.

    • Attend, transcribe and distribute minutes

  • Run and update weekly reports.

    • Open warranty work orders
    • Oldest 50 work orders

  • Maintain other Service Department records.

    • Annual service truck and crane inspections
    • Technician safety glasses and boot reimbursements
    • Technician tool inventories

  • Utilize MSDSonline to manage and maintain branch's safety data sheets.

    • E-binder maintenance, flash drive updates and new products

  • Effectively and professionally communicate with all Modern Machinery employees, customers and vendors.
  • Ability to work with limited supervision.
  • Perform other job-related duties as assigned by your manager.

  • The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice.





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