TCE Branch Manager Bessemer, AL at Taylor Construction Equipment, LLC in Bessemer, Alabama

Job Description:

TCE Branch Manager



Taylor Construction Equipment, LLC



1050 Power Plant Road



Bessemer, AL 35022


Taylor Construction Equipment distributes multiple lines of construction products with a passion for product, service, and support. TCE supports the construction industry with reliable equipment.

Taylor Construction Equipment Dealer is seeking a dedicated and experienced Branch Manager to oversee our branch operations. The ideal candidate will have a deep understanding of Taylor construction equipment products, strong sales, and management skills, and a passion for delivering exceptional customer service. The Branch Manager will be responsible for driving sales, managing inventory, and leading a team of sales professionals to achieve business goals.

This position reports to the Operations Manager of Taylor Construction Equipment who has the responsibility to supervise the activities of all Branch managers. Reporting to the Branch Manager is a parts supervisor, service supervisor, field service mechanics, administrative clerk, shipping and receiving clerks. Other personnel may be added from time to time.

The Construction Branch serves as liaison between the customer and the company in the respective territory. The Manager directs the activities of supplying parts and labor to service and repair the broad range of TCE products and to repair, rebuild, or replace any of the various accessories and/or attachments.


Duties/Responsibilities:

• Staff, trains, and develops warehouse and service personnel. Evaluates performance. Recommends appropriate recognition and reward.
• Plans and organizes schedules and activities of servicepersons in the field and shop. Follow up to ensure customer needs are met.
• Provides and maintains facilities and equipment for receiving, storing and issuing parts.
• Establishes proper inventory levels for territory. Maintains level by accurate record keeping of requisitions, receipts, and issuance of parts.
• Receives direct orders, sells over the counter, ships and delivers parts.
• Receives calls from customers, dispatches a serviceman on a "first come, first served" basis, deviating from this schedule when emergencies arise. Parts are sold over the counter to walk-in customers and are also mailed and/or delivered as a result of telephone or mail orders.
• Maintains a stock of inventory of parts, issues a standard minimum supply to the service trucks, and supplies additional parts as needed.
• Serves as consultant to customers on service work. Requests services of service technicians as needed.
• Prepares and submits period reports on parts, time, travel, malfunctions, etc. for billing or payroll
• purposes and for updating inventory and service history files.
• Evaluates Construction Branch performance. Initiates improvement toward overall company profit objective.
• May be required to accompany a Taylor salesperson assigned to his/her territory to visit customers in order to enhance the sale of Taylor products and often serves as a consultant on customer problems and may perform field service work him/herself, especially in making estimates on major repair jobs.
• Cooperates with company salesperson in territory to build company image and boost sales.
• Accountable for administering area of authority with intensity, consistency, good judgment, and common sense. Delegates this authority to subordinates by teaching them the rules of good management practices.

Required Skills/Abilities:

• Complete knowledge of the Taylor product line and the parts and assemblies, components, accessories, and attachments and is familiar with the applications in the field.
• Incumbent in this position is required to have excellent abilities in customer relations, showing a real concern for customer problems and a willingness to extend him/herself in solving those problems.
• This incumbent is also required to have administrative and managerial skills in order to supervise those employees directly assigned to this position.

Education and Experience:

• High School Diploma or GED Equivalent
• Required to have a thorough knowledge of company policies and practices affecting customer service work.

Benefits

• Medical/Prescription
• Dental
• Vision
• Vacation
• 10 Holidays
• 401K
• Company Paid Life Insurance

TCE is
an
Equal
Opportunity
Employer.
All
Qualified
Applicants
Will
Receive
Consideration
for
Employment Without
Regard to
Age,
Race,
Color.
Religion.
Sex,
Disability,
National
Origin,
or
Status
as
a
Protected Veteran

Position Requirements Full-Time/Part-Time Full-Time Position TCE Branch Manager Bessemer, AL Division Taylor Construction Equipment LLC Close Date Number of Openings 1 Exempt/Non-Exempt Exempt Hiring Manager(s) William Warner Req Number MAN-24-00062 Open Date 11/13/2024 Location TCE - Bessemer, AL 35022 About the Organization Backed by over 95 years of experience, The Taylor Group has become a worldwide operation with sales driven by the professional and aggressive activities of a vast domestic dealer sales, direct sales, and international sales organization. TMW designs, engineers, and manufactures more than 100 models of industrial lift equipment with lift capacities from 4,000 lbs. to 125,000 lbs. At the very center of this success has been an unwavering commitment to the key concepts of Faith-Vision-Work by the members of the Taylor family and employees who collectively form The Big Red Team! Taylor Machine Works, Inc. is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.
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