Associate Dean of Student Success & Retention at Northern Essex Community College in Haverhill, Massachusetts

Job Description:

Associate Dean of Student Success & Retention


POSITION: Full-Time Associate Dean of Student Success & Retention (Associate Dean): Academic & Student Affairs Department; Haverhill Campus; 37.5 hours per week, Non-Unit Professional Position



SUMMARY: The Associate Dean is responsible for overseeing student advisement and retention initiatives. Collaboration with the Office of Institutional Effectiveness will be critical in framing a data-driven model observing key metrics and goals to increase the college's graduation rate; fall-to-spring and fall-to-fall retention; and the taking of gateway courses with a well-planned approach. This position requires the Associate Dean to serve as a member of the larger enrollment management team, collaborate closely with other enrollment management leaders; academic deans; faculty; and offices/services that engage in this work. The Associate Dean will receive supervision from the Provost of Academic & Student Affairs and the Dean of Enrollment Management.



RESPONSIBILITIES:

• Provide leadership in the review and further development of our existing advisement policies and practices. Based upon experience and best practices, create a data-driven model.


• Working with the Provost, the Dean of Enrollment Management, and our Governance body, create a seamless and inclusive advisement model that provides holistic advisement.


• Collaborate closely with Academic and Student Affairs departments, faculty, and other college units to ensure alignment between software and a case management advisement model.


• Manage the work related to the specific priorities of the Provost's Office including:
  
  
  • The Integrated Student Experience (NECC's student success plan)
  
  
  • Online and face-to-face advisement from point of registration through graduation and transfer
  
  
  • Intentional outreach that includes Corporate & Community Education, ESOL, and Adult Education
  
  


• Manage advisement issues for the Provost and Dean of Enrollment Management including collaborating with the Academic Deans to promote retention and graduation.


• Meet annual, reasonable retention goals.


• Serve as a main contact at the state and national level with various organizations or initiatives.


• Work collaboratively with the Office of Institutional Advancement on grant initiatives directly related to advisement and retention.


• Work evening hours on either Tuesday or Wednesday during the academic year.


• Engage in training and development related to national and Commonwealth best practices and accreditation.


• Support faculty who are engaged in advisement.


• Supervise professional advising staff members.


• Other duties as assigned.

Job Requirements:

MINIMUM QUALIFICATIONS:

• Master's degree in a related field with seven years of successful advisement/retention work.


• Demonstrated experience working with diverse student populations including low-income, first-generation, and differently-abled students.


• Excellent written and oral communication skills.


• Knowledge of/facility with appropriate software that promotes seamless advisement (i.e. Navigate).


• Capacity to bring together a variety of offices and personnel into one cohesive advisement unit.


• Ability and commitment to travel between our two campuses (Haverhill and Lawrence, MA).


• A professional philosophy that places student success, equity, and strong advisement/retention at the center of the educational enterprise.


• Experience in a supervisory role (Director, Chair, Coordinator, Assistant Dean, or comparable title) at a college or university.

PREFERRED QUALIFICATIONS:

• A doctorate or terminal degree in a field related to this work.


• Experience at a community college.


• Bilingual (Spanish/English)


• Experience working with and supporting a culturally diverse population.

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.


Additional Information:

SALARY: Anticipated starting salary range is $110,000.00 - $115,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.








ANTICIPATED START DATE: February 10, 2025





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