NYS DOH HBITS-06-13696 Expert Software Analyst (Business Analyst) at Voyatek in Albany, New York

Job Description:

Opportunity Details


Full Time NYS DOH HBITS-06-13696 Expert Software Analyst (Business Analyst)

Albany, NY (Hybrid)



Outcomes. Delivered.



Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.


For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program


• Supports first responders in reducing opioid overdoses within their communities


• Empowers colleges and universities to identify and thwart financial aid fraud


• Equips teachers with valuable insights to identify students requiring additional support


• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.


We're more than a technology company -- we're an outcomes company.


We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.


We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.


Voyatek is seeking applicants to occupy the position of Expert Software Analyst our NYS Department of Health Team located in Albany, NY.



Key Responsibilities:



Tasks may include but are not limited to the following:

• Work as a liaison with stakeholders to elicit, communicate and validate the requirements for new initiatives or changes to current BNE applications functionality as determined by stakeholders.


• Conduct analysis of business and user needs and develop business requirements documents in accordance with requirements and protocols that govern BNE applications development and implementation.


• Create business documentation (Business Requirement documents, use cases, swim lanes, process documentation) that detail BNE applications functionality.


• Participate in team planning sessions with technical resources to ensure that solution designs fulfill documented requirements as stipulated by Program staff.


• Create and execute test scripts, scenarios, and test plans to validate technical solutions against documented business requirements.


• Execute and formally document test results, through all test environments, in a format that accurately reports the results for Program's understanding and support of test acceptance.

Experience Required:



84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

• 84 months experience gathering/analyzing business requirements and converting these into verified and validated functional and non-functional requirements for development.


• 84 months experience in creating and maintaining software development artifacts for communication of requirements, including context diagrams, use cases, report specifications, user interface specification and non-functional requirements specifications.


• 60 months experience facilitating requirements gathering sessions using focus groups, user interviews or subject matter experts and serving as the liaison between users and developer to ensure requirements are understood, conveyed and met.


• 60 months creating test plans and test cases, working with users on User Acceptance Testing and communicating issues to the development team.


• 60 months experience managing requirements including creation and execution of Requirements Management Plan, requirement traceability matrix, establishing req baseline and managing change control.


• 48 Months experience in using HP Quality Center

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $49.00 and $59.00.


If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!


Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training. Apply Now