Customer Service Representative Capital District Floater at Oldcastle in Albany, New York

Job Description:

Job ID: 500901

Callanan Industries Inc., a CRH Company, is a leading supplier of paving materials and construction services in New York State. We provide a complete range of high-quality aggregates, asphalt, ready-mix concrete products, and construction paving services to state, federal, municipal, commercial, and private customers. Callanan has been in business since 1883 and would not have such a long and successful track record were it not for our employees. We consider our employees our greatest strength, and we constantly strive to improve as an employer. We live by the saying, "We Make Safety Our Family Business." Safety is a core value, and employees support one another to promote a culture of safety throughout the company.


Are you ready to start building a rewarding future? Join our team today!


Job Description Summary

This position is very customer oriented and requires professionalism, responsibility, and dependability. This role requires travel primarily within the Capital District including Selkirk, Pattersonville and Cropseyville. There may also be occasional travel to Kingston. The role provides a wide variety of support functions in an aggregate and asphalt field office (scalehouse) including, but not limited to, the following:

• Weigh customer trucks and issue proof of purchase
• Collect payment
• Work with internal and external customers to ensure delivery
• Prepare daily load summaries
• Keep time and material records
• Provide information to customers on safety policies and procedures for plant location
• Answering phone calls

Requirements

• Basic computer skills: Experience with Microsoft Office, including Word and Excel preferred
• Strong customer service skills
• A valid driver's license with reliable transportation
• Ability to work in a fast-paced environment
• Overtime is required during peak season
• Pre employment screenings required before being employed by Callanan Industries, Inc.
• Regular and predictable attendance at assigned times is required

Education/Experience

• High School Diploma or equivalent

Salary and Benefits:

• This position offers an hourly pay rate of $20 - $22 based on experience.
• Medical, dental, and disability benefit programs
• Health and wellness programs
• Savings programs

What CRH Offers You

• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH



CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.


If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!


Callanan Industries, Inc., a CRH Company, is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link.


Date: Nov 13, 2024



Nearest Major Market: Albany

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