Service Manager at HomeTeam Pest Defense, Inc. in Riverside, California

Job Description:

At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player. 

Apply in minutes from your mobile phone! 

Responsibilities

As a HomeTeam Service Manager, you can expect to:

• Ensure daily assigned revenue is completed


• Maintain a high level of service quality


• Standardize pest control technician service routes to improve route density


• Schedule and review daily routes with technicians


• Handle customer complaints; investigate and resolve customer service concerns


• Assist technicians with field service requests and delinquent accounts


• Order and maintain equipment, supplies and materials required for service work


• Create a positive work environment


• Attract and select high caliber employees, while maintaining qualified staff


• Actively manage performance and motivate service staff


• Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates


• Maintain appropriate certification/licensing as required by the state or by branch management


• Coordinate training and licensing of new and existing service personnel


• Coordinate and/or provide continuing training as needed


• Maintain truck inventory records and perform periodic inspections


• Delegate duties and examine work for accuracy and neatness


• Maintain record of all commercial vehicle licenses and pest control licenses


• Assist General/Branch Manager in other duties assigned


• Work weekends as necessary to assist the technicians


• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned

There’s plenty of perks too!

• Competitive pay $$ plus bonus


• $60K-$65K Annually


• Comprehensive benefits package including medical, dental, vision


• Company paid life & AD&D insurance


• 401(k) plan with company match up to 6%
  


• Employee stock purchase plan


• Paid Time off and holidays


• Employee discounts


• Tuition reimbursement


• Dependent scholarship awards


• An opportunity to advance within the company


• Recognition for a job well done


• A friendly work environment


• Employee referral bonuses


• The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

• 
  HomeTeam is the #1 pest management company to homebuilders


• Currently performs more the 2,000,000 services a year


• The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction


• Pest Management Industry is growing and is a recession resistant line of business


• 
  Women’s Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.


• 
  HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.

Qualifications

Minimum Requirements:   

• Must be 18 years or older with a high school diploma or GED; College degree preferred


• Must have experience with sales, marketing, and office administration


• Experience supervising, coaching, and developing staff


• 3 or more years’ experience in a management role

 Physical Demands / Working Environment: 

• Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: 


• Safely use a ladder within the manufacturer's weight capacity  


• Lift and carry up to 50 lbs.


• Ability to work in all types of weather conditions

HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities  

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