Technology Project & Product Manager at Standard Calibrations, Inc in Chesapeake, Virginia

Job Description:

Standard Calibrations, Inc is seeking a high performing project & software product management professional to help us ensure that all our technology-based initiatives receive the proper administration, planning, scheduling, testing and budgeting. This role requires an energetic and versatile project manager equipped with a strong product management principles knowledge. This role will report to the Innovation Director and lead projects of various size and complexities, take ownership of digital products and manage resources while planning both. Successful candidates must be able to interpret specifications, plan project sequencing and coordinate the various phases with stakeholders from all divisions of our company. Crucial to this role will be the ability to write timely and accurate documentation of each roadmap item in accordance with SCI's quality standards.

In summary, this role will be a leader in collaborating closely with cross-functional teams to define, prioritize, set strategic direction, ensure alignment with business objectives, and drive continuous improvement across SCI's internal and external systems.

Project Management

• Provide project leadership within a cross-functional team to deliver new products, features, enhancements and processes.
• Responsible for project managing SCI's SDLC process; Lead weekly cross-functional scrum to review critical path / timeline, weekly action tracker status, project updates, etc; Drive team collaboration and accountability for solutions to keep the project on track.
• Actively manage and drive the critical path timeline, anticipating potential issues and managing issues that arise to maintain project momentum; Identify issues/risks throughout project life along with mitigation steps and owners.
• Develop a dashboard update that can be used to keep the balance of the organization informed of project portfolio status, including the leadership team.
• Own and evangelize the adoption of the appropriate project management tool(s) to facilitate companywide collaboration.
• Own departmental KPI dashboards and budget trackers.

Product Management

• Own the following products from sunrise to sunset: Sage X3 (ERP), Sage CRM, CalCloud, MOX, Shopify, Paylocity/Portal; Manage product lifecycle, including updates, improvements, and eventual phase-out.
• Define and communicate the long-term product vision aligned with business goals; Align stakeholders on product strategy and roadmap; Set measurable objectives (OKRs) to guide the product's direction; Communicate product vision and updates to internal teams and stakeholders.
• Create and maintain a clear, prioritized product roadmap; Prioritize features based on business value, customer impact, and technical feasibility.
• Conduct market research and stay informed about customer needs and trends. Gather customer feedback through interviews, usability tests, and surveys; Act as the voice of the customer to ensure the product meets user needs.
• Identify potential risks to product success and develop mitigation strategies; Quickly address and resolve issues that arise during development or post-launch.
• Stay updated on market trends, new technologies, and competitor products; Look for innovation opportunities to keep the product competitive
• Manage third-party vendor relationships respective to products.

This job description is designed to outline the primary duties, responsibilities, and qualifications of the Project Manager position, but is not intended to be exhaustive. Other duties and responsibilities may be assigned as needed to support the success of the organization.

Education:

• Bachelor's degree in Business Administration, Project Management, or a related field (or equivalent work experience).
• PMP (Project Management Professional) or equivalent certification is preferred.

Experience:

• 3-5 years of experience in project management and/or product management preferably in software development, fin-tech, SaaS or mar-tech
• Proven track record of successfully managing projects from initiation to completion.
• Experience with project management software tools (e.g., Smartsheet, Jira, Monday).
• Experience with product management or ownership.

Technical Skills:

• Strong proficiency with project management software.
• Excellent knowledge of project management principles and methodologies (e.g., Agile, Waterfall).
• Understanding of budgeting, resource management, and risk management techniques.

Soft Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Problem-solving and conflict-resolution abilities.
• Detail-oriented and organized with the ability to multitask.

Safety

It is SCI's policy to require safe operations and practices from all employees and to ensure our management team focuses on maintaining a safe working environment even while working in hazardous work environments.

Appearance

• Business Casual

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Standard Calibrations, Inc. (SCI) provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran. In addition to federal law requirements, SCI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Standard Calibrations, Inc. (SCI) expressly prohibits any form of workplace harassment. Harassment based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age (40 or over), or genetic information (including family medical history) is illegal and will not be tolerated. Improper interference with the ability of SCI's employees to perform their job duties may result in discipline up to and including discharge.

Standard Calibrations, Inc. (SCI) reserves the right to vary or amend the duties and responsibilities at any time according to the needs of the company's business. The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. SCI provides cross training and other task training as necessary to ensure all positions can be augmented, supported, or fully covered by multiple employees. SCI employees at any level may be assigned at any time to perform tasks unrelated to their primary job description.

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