Strategic Account Manager - Endoscopy (Fort Worth) at Medtronic in Fort Worth, Texas

Job Description:

We anticipate the application window for this opening will close on - 20 Nov 2024

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Our space, the medical device and healthcare industry, is rapidly changing. It always has been that way. With remote monitoring, wearables, robotics, AR/VR, telemedicine, and much more, agility and responsiveness are key to our success. Experience what it's like to work at a company with an exciting product pipeline full of patented inventions driving innovation in the healthcare space.

MEDICAL SURGICAL BUSINESS DESCRIPTION

The Medical Surgical Group is part of Medtronic plc, the global leader in medical technology. We are committed to ongoing breakthrough developments in leading-edge technology, unrivaled service and support, and uncompromising leadership. From advanced energy-based surgical devices to decades of experience across areas of respiratory care, we offer unmatched clinical and economic value through our range of market-leading brands. Our trusted technologies deliver performance and inspire confidence through a comprehensive approach that takes every element of a patient's health into careful consideration.

The Strategic Account Manager (SAM) is a field-based Medtronic Gastrointestinal sales position. This individual will call on healthcare organizations, primarily hospitals, in a defined geographic area. The SAM will serve as a customer facing product expert primarily responsible educating physicians and nurses on the clinical advantages of the entire GI product portfolio. The position is focused on expanding the utilization of GI products through market development and sales-oriented activities. Additionally, the SAM is required to continually develop their clinical knowledge to serve as a product expert for the company. By doing so, they can convey information in an effective manner to help support optimal utilization of the full product portfolio to the widest range of health care providers.

PLAN & EXECUTE

• Achieve monthly, quarterly and annual sales quotas by driving incremental product adoption through delivery of clinical knowledge primarily focused on the Gastrointestinal (GI) tract and Hepato-Pancreato-Biliary (HPB) anatomy.


• Thoroughly understand product line features, benefits and proof sources.


• Routinely see all customers within the assigned geographic area.


• Establish excellent relationships with all healthcare professionals and physicians in their territory. Specifically, noted, gastroenterologists, endoscopic surgeons, interventional radiologists, HPB surgeons, administrative and lab personnel where procedures are performed or influenced.


• Educate physicians and clinical personnel on use of GI products.


• Collaborate with cross-functional counterparts and extended sales force by consistently communicating and sharing best practices.


• Develop a thorough understanding and the ability to communicate the reimbursement environment for all products.


• Routinely update sale actions plans and forecasts.


• Provide solution-oriented strategies to facilitate product adoption and accelerate sales growth.


• Successfully launch new devices developed or acquired by the organization in the assigned territory.

CLINICAL EXCELLENCE

• Provide clinical product demonstrations and education in accounts through individual and group interactions to increase the customers understanding and proficiency in the GI product line.


• Demonstrate disease state expertise in all areas for which the products are used.


• Understand and articulate clinical and journal articles in all relevant disease states.

ADMINISTRATIVE

• Maintain administrative responsibilities in Salesforce.com.


• Consistently perform administrative responsibilities such as expense reports, sales reports, and other business requests.


• Perform all on line trainings within assigned timelines demonstrating proficiency.


• Awareness and adherence to Medtronic code of conduct policy.

Position Success Metrics

• Achieve monthly, quarterly and annual sales quotas.


• Accelerate market adoption of GI product portfolio.


• Proven sales performance relative to peers.


• Demonstrate ability to influence and collaborate with internal partners.


• Demonstrate clinical expertise in all relevant areas.


• Consistently receive positive customer feedback.


• Creation of new product Centers of Excellence and Key Opinion Leader development.


• Demonstrate Medtronic fiscal responsibility by ensuring travel expenses are within assigned budgets

Responsibilities may include the following and other duties may be assigned.

• Promotes and sells Medtronic's Medical/Scientific Equipment products and services including non-implantable medical or scientific equipment products and/or services (e.g., diagnostic medical equipment, medical imaging machines, medical laboratory equipment, and non-implantable medical devices) within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets.


• Responsible for developing, building, and strengthening long-term relationships with stakeholders including hospitals, physicians, and Radiology and Surgical personnel.


• Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's Medical/Scientific Equipment products and/or services.


• Conducts and/or evaluates market research including customers and competitors activities.


• Develops and/or implements market development plans/strategies and changes as needed.


• Assesses customer needs and feedback regarding new products and/or modifications to existing products and communicates to internal stakeholders including R&D, Operations and Marketing.

Must Have: Minimum Requirements

• Bachelors degree required


• Minimum of 3 years of field sales experience and complete knowledge of company products and services

Nice to Have

• Medical Device Sales


• Established business planning and forecasting experience.


• Demonstrated formal sales skills training, preferably from a Fortune 500 company.


• Proven track record of exceeding sales quotas.


• Good computer skills with specific skills in Microsoft Office: Power point, Excel, and Word.


• Experience selling to physicians in a procedural setting.


• Degree with emphasis in Life Sciences, Medicine, or related, technical field.


• Ability to establish and maintain good working relationships with all functional partners.


• Ability to multi-task and work independently.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):85,000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards here. (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.