Academic Pathway Specialist (Admissions Counselor) at Indiana University in Indianapolis, Indiana

Job Description:

Department



ENROLLMENT MANAGEMENT (IN-ENRL-IUINA)



Department Information



Optimizing our enrollment mix is crucial to the long-term viability of IU Indianapolis. There are several factors that influence a student's college choice, persistence, graduation and success. The Division of Enrollment Management is comprised of over 100 full-time staff in the Office of Undergraduate Admissions, Office of Financial Aid and Scholarships, Office of the Registrar, Office for Veterans and Military personnel, as well as other areas supporting student enrollment. The Division also oversees and provides insight for its enrollment operations for the Fort Wayne and Columbus campuses.


The Division is looking for individuals who value and embrace innovation, change and entrepreneurial mindsets and approaches in advancing the mission of IU Indianapolis.


For information about the department, please visit: Division of Enrollment Management at IU Indianapolis.



Job Summary



The Office of Undergraduate Admissions at IU Indianapolis is seeking an Admissions Counselor to focus on recruitment of students to 1 of 4 academic pathways - Business, Public Affairs, and Philanthropy Pathway; Health Pathway; Science and Technology Pathway; Humanities and Social Sciences Pathway


Department-Specific Responsibilities

• Recruits academically talented and diverse students for programs within a specific academic pathway.


• Develops and executes a comprehensive recruitment plan.


• Participates in recruitment events both in person and virtually on campus and off site.


• Hosts 1:1 and small group visits for students interested in associated pathway degree programs.


• Collaborates closely with faculty and administration in the academic schools to execute specialized recruitment and yield events.


• Designs recruitment activities that are inclusive and ensure outreach to prospective students from underrepresented identities.


• Coordinates the recruitment and enrollment of external transfer students.


• Conducts campus and departmental presentations for perspective students and their families.


• Serves as the pathway program contact for academic specific prospective campus visits.


• Utilizes CRM (Slate) to market associated pathway programs and to develop and monitor statistical reports to enhance enrollment and yield, enrollment forecasting and operational efficiency.


• Regularly analyzes data and deliver reports to the associated academic schools.


• Coordinates print, electronic and social media communications with Office of Admissions Communications team and associated academic schools.


• Coordinates recruiting efforts between the associated academic schools and the Undergraduate Office of Admissions.


• Develops a strong knowledge of academic departments, degree programs, career outcomes and new initiatives offered in the associated academic schools


• Attends IU Indy recruitment events that are held by the Office of Admissions.


• Tracks data on recruitment activities to develop a data driven approach to predict future recruiting efforts.


• Works in the community to increase public awareness of academic pathway programs, success stories, and opportunities.

General Responsibilities

• Maintains, implements and oversees a holistic recruitment yield tactical plan for recruitment.


• Develops, implements, and administers plans, programs, and events for general and targeted student recruitment in support of organizational goals.


• Integrates a diverse and strategic communications strategy in collaboration with other departments, geared toward specific student declared academic major, career interests, and geographic factors.


• Identifies and develops partnerships for outreach to prospective students and influencers.


• Interprets academic policies and exercises authority and independent judgment.


• Plans, implements, and evaluates programs and processes and determines the effectiveness of markets and strategies. Exercises independent judgment and uses census data and modeling tools to identify effective marketing plans and strategies to address specific populations.


• Serves in a collaborative role with internal and external stakeholders to identify targets of opportunity to attract and enroll under-represented populations. Participates in the assessment and evaluation of various models.


• May attend meetings or serve on committees with the admissions stakeholders, including all staff meetings, recruitment, and outreach team meetings, customer service lead meetings, and undergraduate recruitment council meetings; may provide guidance to other admissions counselors.

Qualifications



Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.


EDUCATION



Required

• Bachelor's degree

WORK EXPERIENCE



Required

• 2 years in admissions, higher education, marketing, or related field

SKILLS



Required

• Proficient communication skills


• Maintains a high degree of professionalism


• Demonstrated time management and priority setting skills


• Demonstrates a high commitment to quality


• Possesses flexibility to work in a fast paced, dynamic environment


• Seeks to acquire knowledge in area of specialty


• Highly thorough and dependable


• Demonstrates a high level of accuracy, even under pressure


• Possesses excellent presentation skills


• Demonstrates excellent judgment, tact, and diplomacy


• Highly developed customer relations skills


• Commitment to working with people of diverse backgrounds


• Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance required

Working Conditions / Demands



This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.



Work Location



IU Indianapolis


Indianapolis, Indiana



Advertised Salary



$48,000 annually



Benefits Overview



For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance


• Dental insurance


• Health Savings Account with generous IU contribution


• Life insurance, LTD, and AD&D options


• Base retirement plan contribution from IU, subject to vesting


• Additional supplemental retirement plan options


• Tuition benefit for IU classes


• 10 paid holidays per year


• Generous Paid Time Off


• Paid Parental Leave


• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.



Job Classification



Career Level: Career


FLSA: Exempt


Job Function: Student Services


Job Family: Admissions & Recruitment
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Posting Disclaimer



This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.



Equal Employment Opportunity



Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.



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