Service Desk analyst - hybrid - Plymouth Meeting at Beacon Hill Staffing Group, LLC in Plymouth Meeting, Pennsylvania

Job Description:

Our client in the Plymouth Meeting, PA area is looking for a Service Desk Analyst to join their team. 2-3 days will be remote from home.



Position Description:

• Answer calls and provide IT support to internal users, escalate when needed


• Some Desk Side support as well.

Required Skills:

• 2+ years of tech support providing end-user support


• Microsoft Windows, Office (Word Power Point, Excel) and Outlook experience


• Ability to handle high volume and difficult scenarios in a professional manner


• Ability to quickly learn new computer technology

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.



California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/


Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.


Company Profile:


Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.


Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.


Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .


We look forward to working with you.


Beacon Hill. Employing the Future™
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