Enterprise Support Claims Coordinator at CTG Leasing Company in Chattanooga, Tennessee

Job Description:

Hours Include: M-F 2000-0500 (40 hrs)

The Enterprise Support Claims Coordinator will provide accident and incident responses for the enterprise when company personnel and/or assets are involved. The role is also responsible for ensuring hazmat and security shipments are dispatched and transported in compliance with both internal company policies and governmental requirements.

Responsibilities

• Perform claim intake for incidents/accidents involving Enterprise Personnel and Assets (includes proper documentation of claims and supporting documents within internal systems)
• Adhere to Enterprise Accident Response Policies and Procedures (including Workers Compensation)
• Ensure Department of Transportation Post Accident Drug and Alcohol Screening (DOT/BAT) is completed in accordance with Federal DOT and Company Requirements
• Complete Security Briefings for High Value Shipments and ensure proper monitoring and tracking during transit
• Provide support functions associated with the dispatching of Hazardous Material Shipments including verbal briefings, proper shipment paperwork, and any permits required for transit by government agencies
• Maintain strong partnership and communication with other departments (operations, safety, driver support, warehouse) via email and phone
• Assist with on-going personnel training and training of new team members
• Be involved in highly sensitive and complex incidents/accidents that require high level of confidentiality and professionalism
• Work overtime when needed to support the team and Enterprise

Qualifications

• Ability and desire to work in multi-task fast paced environment
• Detail oriented and self-motivated (can work alone if required)
• Ability to work with complex, sensitive, and stressful incidents.
• Understanding and/or knowledge of government regulations applicable to the transportation industry
• Good interpersonal skills
• Excellent communication (verbal/written)
• Ability to work with situations requiring confidentiality
• Flexibility to work different shift schedules when needed
• Proficient in Microsoft Office Suite
• Education and Experience
• Bachelor’s Degree or equivalent work experience required
• Experience working in a high volume call center preferred
• Experience working with Risk Management Information Systems (RMIS) preferred

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory.

Pay Range: $40,000.63-$62,120.37

Pay Grade: 6

401(k) match, Serious Health Condition PayFull Health Benefits Package

Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance

Paid Time Off & Holidays

Cultural Perks

Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

Covenant Logistics is an Equal Opportunity Employer

M/F/Disability/Veteran

VEVRAA Federal Contractor

PI255027132

Salary: