IT Support Technician at OHM Advisors in Livonia, Michigan

Job Description:

Come work for OHM Advisors, the community advancement firm.


With the singular mission of Advancing Communities, our diverse 700+ team of professionals works collaboratively across multiple service areas in multiple states, including architecture, engineering, planning, surveying, and construction engineering.

We are a team of experts with individual specialties working together, driven to make a difference through people-focused problem solving, design, and ideas. In everything we do, we put people first. We create places for communities of people that help solve a problem and drive them forward- advancing the whole community today and well into the future.


What You Will Contribute to OHM Advisors


As an IT Support Technician for our Livonia office, you will be responsible for providing solutions for hardware and software issues received through our IT Service Desk. You will also be responsible for managing and maintaining a local inventory of diverse computer assets as part of onboarding and offboarding procedures, as well as our ongoing hardware refresh program for current staff. You will be part of the onsite IT Support team residing in Livonia and serving its companion offices in the Metro Detroit/Mid-Michigan area. You will receive direction and local support from your supervisor while working alongside your IT Team members. Additional assignments and responsibilities may be given as scheduling and ability permit.


Your Responsibilities:

• Provide software and hardware support and resolve issues
• Provision and deploy computers and their supporting hardware
• Manage local inventory of computer assets
• Provide occasional after-hours support
• As-needed travel to remote offices (within 3-hour drive radius)

Requirements:

• 1+ year of equivalent work experience in an IT support role or active enrollment in a relevant degree program.
• Knowledge of computer hardware, software, and mobile devices
• Experience with Microsoft Windows 10 / 11 & Microsoft Office 365
• Excellent interpersonal communications skills, both written and verbal

Benefit Summary


At OHM Advisors, our people are our greatest asset. We're committed to providing a supportive and rewarding workplace that fosters personal and professional growth. That's why we offer a competitive benefits package designed to meet your unique needs.

Benefits:

• BCBSM Medical, Dental and Vision
• Company Profit Sharing
• Flexible Spending & Health Savings Accounts
• 401(k) retirement savings plan with employer matching contribution
• Paid professional association membership.
• Tuition & Certification Expense reimbursement
• Volunteer Service Leave
• 100% Employer-Paid Life Insurance
• Short & Long-Term Disability Options

Career Advancement & Enrichment Programs:

• Voluntary Wellness Program
• OHM Grad School
• OHM University

You can read more about each of these programs on our website.


OHM Advisors is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

#LI-VG1 Apply Now