Description: One of our largest clients is currently seeking REMOTE Clinical Pharmacists to join their team! The position will be a part of a Call Center environment.
All candidates MUST reside in AZ, IL, TN, or MD, and may need to go in the office at times. Preference will be given to candidates who are bilingual (with ALTA certification) in Cantonese, Korean, Mandarin, Russian, Spanish, or Vietnamese.
Please send your updated resume to ASorber@judge.com for immediate consideration.
Hours: The work hours required will require flexibility to work rotating shifts between the hours of 8:00am and 8:00pm CST, Monday through Friday. Extended hours and occasional weekends may be required as needed.
This job will have the following responsibilities:
Engage members telephonically and schedule pharmacist consultation appointments with members that participate in any of the clinical programs operationally supported by the Clinical Engagement Services Center.
Utilize prescription claims data to generate clinical recommendations according to Medication Therapy Management and Retrospective Drug Utilization Review program protocols providing clinical recommendations pertaining to, but not limited to, gaps in care, high risk medications, compliance and adherence, drug interactions, therapeutic substitution, and generic substitution
Assess medication regimen for unnecessary medications, ineffective medications, inappropriate doses, and adverse drug reactions.
Provide patient education on medication regimen and disease states.
Accurately document patient care notes and recommendations in an efficient, professional, concise and clear manner.
Keep current with new and emerging clinical trends
Active participation in departmental meetings to improve clinical programs and enhance processes
Follow all policies and procedures related to job
Meet productivity and performance expectations set forth by management.
Support Clinical Service Engagement team as needed for special projects
Other duties as assigned by Operations Manager
Qualifications & Requirements:
Bachelor's Degree in Pharmacy or PharmD
Current and unrestricted Pharmacist license in the state of residence
Strong knowledge of disease state management guidelines and the 5 Core Elements of MTM Services (1) Medication Therapy Review ? Comprehensive and Targeted, 2) Personal Medication List (PML), 3) Medication-Related Action Plan (MAP), 4) Interventions and Referrals, and 5) Documentation of Services and Follow-up)
Experience working remotely/independently within a cross functional team environment, self-directed with excellent organizational skills.
Ability to navigate approved MTM platforms and multi-task using multiple databases/platforms, and applications. Competent use of computers/technology.
Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state, and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.
Preferred Qualifications:
PharmD
Certified Diabetes Care and Education Specialist
Bilingual (with ALTA certification) in Cantonese, Korean, Mandarin, Russian, Spanish, or Vietnamese
Additional Pharmacist License in good standing in Alabama, Kentucky, Louisiana, Oregon, or Tennessee
2+ years Pharmacy work experience in retail / community pharmacy and / or PBM, but will consider new graduate experientials
Prior call center experience
Intermediate level skill in Microsoft Word, Outlook, and Excel
Bilingual in Spanish, Mandarin, Cantonese, Korean, Russian, Vietnamese, or Polish
ACPE MTM Specialist
Certified Geriatric Specialist
Board Certified Pharmacist
Candidate to live within a commutable distance of UnitedHealth Care office location
Soft Skills:
Demonstrates interpersonal, consultative, and problem-solving skills
Ability to ask questions to understand patient needs while having empathy and actively listening.
Strong telephonic skills
Ability to speak clearly and communicate with senior citizens and healthcare professionals.
Capable of defusing conflict appropriately with strong conflict management skills
Commitment to professionalism and a dedicated desire to advance patient care
Ability to interact cross functionally within the organization
Excellent attention to detail, time management, organizational, and prioritization skills and ability to balance multiple priorities
Audrey Sorber
National Healthcare Recruiter
Asorber@judge.com
Contact: asorber@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com