AMR Commercial Lead, Health Systems at Illumina, Inc. in San Diego, California

Job Description:

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Watch to hear first-hand from our employees what it's like to work in genomics at Illumina.

Position Summary:

The US Commercial Lead, Health Systems and GPOs will serve as the dedicated account leader responsible for ensuring continuous Illumina business growth and partnership with named Health Systems and group purchasing organisations in the US. As the lead of a cross-functional account team, this leader will coordinate and execute a strategy to communicate the value of genomics to stakeholders throughout target organizations. This will include demand generation at the individual hospital level, along with demonstrating value to health system executives, which will require a deep understanding of the motivations driving decision-making by C-Suite leaders. The CL is responsible for maximizing the strategic business relationship by aligning the customer's mission and strategic goals with successful utilization of current and future Illumina technology and services.

Responsibilities:

• Develop high-value, long-term profitable customer accounts through relationship building sales techniques.


• Understand clinical and economic trends driving decision making in current healthcare market.


• Understand the competitive dynamics within the account and lead development and implementation of strategies and tactics that best position Illumina technology and products to neutralize competitor growth.


• Prepare and present compelling customer sales presentations and participate in all sales activities and assist with general customer demonstrations, training and support.


• Maintain desirable pricing levels through effective sales negotiation.


• Develop and maintain all account/contact details within Illumina's CRM database. Effectively monitor and direct customer purchasing activities.


• Leverage CRM system to grow sales from existing customer base.


• Provide regular and accurate sales forecast updates.


• Effectively build a short/medium/long term sales pipeline and manage the necessary levels of sales leads and opportunities.


• Satisfy all product and technology training requirements as established by Sales management and the Training department.


• Act as a central communication point to ensure information flow on all aspects of the business relationship is efficient, effective, and deployed appropriately.


• Build relationships at all levels of the customer organization. Facilitate communication and relationship building between Illumina and client executives.


• Manage the sales process including pricing management, project pipeline visibility, product and revenue forecasting, order transactions, and ship schedules.


• Lead the account team to plan and organize activities to ensure efficient and effective sales support, field service, and technical and applications support are provided.


• Participate in the introduction of new technology platforms and products to key accounts. Facilitate and enable flow of information to and from customer during pre-commercial phases.


• Provide Illumina management with regular feedback on account status and key initiatives.


• Provide strategic account management best practice visibility and leadership internally as appropriate.

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Seeking candidates that live in the US.

Preferred Educational Background:

• BA/BS or MS degree in Life Sciences, graduate degree a plus.

Requirements:

• Minimum of 7 years of experience in molecular diagnostics sales or a related area.


• Minimum of 5 years driving strategy at the Health Systems level.


• Deep understanding of GPO contracting and management


• Strong understanding of current trends, challenges, and opportunities within healthcare industry.


• Strong technical background in molecular biology or genomics (preferred).


• Well developed professional and strategic sales skills with proven ability to develop and grow key accounts through networking at all levels of the customer organization.


• Excellent listening, time management, organizational, and interpersonal skills.


• Strong negotiation skills including high value capital equipment.


• Detail- and service-oriented individual.

The estimated base salary range for the AMR Commercial Lead, Health Systems role based in the United States of America is: $167,200 - $250,800. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual's qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

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