Job ID: 2024-13542 Type: Employee # of Openings: 1 Category: Program Management US-NY-SF-Main Office-F-58
Overview
Reporting to the Manager, Digital Enablement - Technology & Automation, the Digital Enablement System Analyst will use information technology to analyze and solve business problems. They will work closely with clients and stakeholders to identify areas for improvement, design systems, and implement changes.
Responsibilities
Essential Responsibilities
Analyze current business processes and make recommendations for improvement based on industry/technology trends and professional business knowledge
Improve automation of operational processes within a business to increase efficiency and productivity
Work directly with clients to understand the individual needs of the business
Create and present reports to executive team members and shareholders to support recommendations
Oversee implementation projects from beginning to completion
Coordinate and execute system upgrades throughout the year on various applications
Develop and maintain input forms and dashboards to facilitate data collection and validation for budgeting & forecasting processes
Use a variety of data analysis and organization tools to discover the most impactful insights
Assist in end-user training sessions on process/application functionality and team cross-training
Provide user support and conduct "deep dive" analysis of data anomalies when necessary
Collect and interpret business requirements for new solutions and/or enhancements
Participate and/or lead in the design, build, training and roll-out of new solutions
Periodically participate in training programs, user groups and conferences to further develop skillset and knowledge
Qualifications
Position Requirements
Essential Qualifications
Bachelor's degree in Accounting, Finance, or Management Information Systems
Experience with financial analysis, reporting and/or planning and understanding of finance systems and business processes
Knowledge of key ERP’s and/or 3rd party applications (SAP, Oracle, GetPAID, Serrela, etc.) a plus
Advanced proficiency with MS Excel, Word, PowerPoint, Power Automate, Automation Anywhere
Essential Skills
Motivated self-starter and team player able to troubleshoot end-user issues; develop and communicate potential solutions
Detailed oriented, highly organized with a positive attitude and strong commitment to drive process efficiency, accuracy, and analysis through continuous improvement
Possess a high degree of integrity; accountable
Keen focus on quality and attention to detail
Provide exceptional customer service offerings in an accurate and timely manner
Strong time-management skills, agile, works well under pressure, meet deadlines, and communicates issues as they arise
Positive and professional; employs a supportive approach to all co-workers and customers.