University Relations Manager - Northeast (fully remote) at World Learning in Brattleboro, Vermont

Job Description:

World Learning


Brattleboro, VT, USA
58,500-62,500 per year
Salary
Full Time

Reports to: Associate Director of University Relations

Work Environment

• A home office in an approved location in the United States
• Location: Connecticut, Maryland, New York (upstate preferred), New Jersey

Salary and compensation:

Base salary: $58,500 - $62,500 (a location-based pay differential may be provided based on employees base of designation).

Instructions to Applicants:
Please submit a resume, cover letter, and contact information of three references by December 1, 2024 to ensure consideration. Applications will be reviewed on a rolling basis and the posting will stay open until the position is filled.

General Description

The University Relations Manager's primary responsibilities are to represent all SIT programs and business lines to faculty, staff, students, and mission-aligned organizations of key partner institutions and assist with the cultivation of new partnerships within their defined region of responsibility. This position is responsible for developing and maintaining effective relationships with key colleges, universities, and partner organizations, designing and executing strategies for engaging colleges, universities, and partner organizations, and implementing SIT's recruitment plan to increase enrollment in all SIT programs. The University Relations Manager will represent and promote SIT programs to prospective students, study abroad professionals, faculty at partner schools, and other stakeholders through campus visits, study abroad and graduate school fairs, presentations, virtual events, and conference attendance and serve as the primary liaison between assigned schools/partners and SIT through regular communication and engagement. The University Relations Manager will work collaboratively with SIT faculty and staff and SIT University Relations Managers in other regions.

University Relations Managers have a strong commitment to international education, social justice, diversity and inclusion, and interest in expanding educational opportunities to underrepresented groups. Strong interest in experiential education, cultural immersion and ethical community engagement is a plus. University Relations Managers have previous international education experience either at a college or university or with a provider organization

The University Relations Manager will promote the following programs: SIT Study Abroad, SIT Graduate Institute, SIT Custom and Signature Programs, Professional Engagement Programs, SIT First-Year, Return to Study Abroad, and other programs as assigned.

Primary Responsibilities

• Develop and implement, with the University Relations leadership team, a data-driven outreach and recruitment plan for colleges, universities, and mission-aligned groups and organizations within a region of responsibility with the goal of generating leads and to meet enrollment targets.
• Maintain existing relationships and cultivate new relationships with staff, faculty, and key stakeholders at colleges, universities, and mission-aligned groups and organizations.
• Visit a specified number of colleges, universities, and mission-aligned groups and organizations to promote SIT programs by participating in study abroad and graduate school fairs, meeting with stakeholders, and conducting creative outreach activities and events, both in-person and virtually.
• Prioritize accessibility for underrepresented student populations in outreach and recruitment planning.
• Serve as primary liaison to assigned institutions through frequent personal, phone, and email contact to ensure high-quality communications and customer service.
• Be knowledgeable of all SIT and World Learning activities to identify opportunities for enhanced institutional collaboration.
• Promote SIT/World Learning at national and regional professional association meetings and conferences.
• Deepen campus engagement through targeted presentations, predeparture meetings, alumni activities, undergraduate research events, curriculum integration, targeted scholarships, etc., with the goal of creating new champions in diverse campus and institutional offices.
• Track and analyze higher education and study abroad enrollment, policies, and trends within defined territory and report out to University Relations leadership team.
• Maintain accurate and robust data in Salesforce on assigned institutions, partner contacts, and outreach activities.
• Translating student and partner needs and their experience to refine and enhance the admissions process, improve policies and resources pertaining to student health, safety, well-being, and risk management, and to influence marketing strategies and collateral.
• Provide feedback to Dean of Faculty's Office and Program Development Committee on program development.
• Engage with Admissions and Marketing/Communications and other SIT departments to support the enrollment process, the student experience on program, and student needs post-program.
• Identify and nurture relationships with key alumni champions in assigned region and host in-person alumni events annually, with the goal of contributing to an engaged alumni community to impact word of mouth marketing.
• Participate in weekly team meetings virtually, and annual in-person workshops on SIT's campus in Vermont or at a program site.
• Perform other duties as assigned.

Required Qualifications

• Master's degree in related field preferred and three years of related experience, or a Bachelor's degree and at least five years of experience in international education or recruitment;
• Significant intercultural and international experience;
• Strong and proven commitment to diversity, equity, and inclusion;
• Proven experience in marketing international programs;
• Professional presence and strong public speaking, communication, marketing and networking skills;
• An understanding of the current issues in higher education and the variety of administrative structures in and perspectives on study abroad at US institutions;
• Ability to represent SIT effectively and to work cooperatively with a variety of stakeholders: university and college faculty and staff, students, and alumni, and other stakeholders;
• Excellent interpersonal, written and verbal communication skills and the ability to use a variety of technologies and virtual platforms;
• Enthusiasm and willingness to travel frequently, up to twelve weeks per semester (some weeks may only require a one-day trip);
• Valid US driver's license and ability to travel independently;
• Occasional physical activities such as lifting boxes of 25-30 pounds, arranging chairs/tables in conference room settings.
• Self-motivation and the ability to work independently and remotely;
• Excellent organizational and administrative skills, strong problem-solving skills, and the ability to analyze and synthesize information.

Preferred Qualifications

• Alumna/us of an SIT program
• Experience with Salesforce or other CRM software

Benefits

World Learning provides a comprehensive and competitive benefits package that includes: medical, dental, vision, FSA/HRA, Life/AD&D, Short Term/Long Term Disability, EAP, Parking and Transit, 403 (b) retirement plan for full-time and eligibile part-time employees.

The World Learning Inc. Family

For more than 90 years, World Learning Inc. is a thriving global organization made up of The Experiment in International Living, the nation's most experienced provider of international education through exchanges for high school students; School for International Training, offering accredited undergraduate study abroad programs through SIT Study Abroad and internationally focused master's degrees through SIT Graduate Institute; and World Learning, a global development and exchange nonprofit organization.

World Learning | worldlearning.org

World Learning has worked to create a more sustainable, peaceful, and just world. World Learning's education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With World Learning's support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality.

The Experiment in International Living | experiment.org

The Experiment in International Living is the nation's most experienced provider of international education through exchanges for high school students. For more than 90 years, The Experiment has empowered young people to step off the beaten path, experience the world as a classroom, immerse themselves fully in another culture, and build the knowledge and skills needed to confront critical global issues.

SIT | sit.edu

School for International Training (SIT) was founded in the early 1960s as a training center for the first Peace Corps volunteers. For nearly 60 years, SIT has prepared students to be effective changemakers and global citizens through experiential education focused on the world's most critical global issues. SIT Study Abroad offers accredited summer and semester undergraduate programs in Africa, Asia and the Pacific, Europe, Latin America, and the Middle East, as well as comparative programs on multiple continents. SIT Graduate Institute offers global and hybrid certificates, master's, and doctoral degrees.

An organizational commitment to diversity, equity, inclusion, and access.

We are a globally diverse community of staff, faculty, board members, alumni, students, and participants who believe that inclusive and equitable practices are at the heart of a peaceful and just world. Each of us strives to honor diverse voices and lived experiences, examine our own biases and privileges, actively work to address inequities in our structures, and foster a community of open dialogue. We are committed to acting with accountability, transparency, reciprocity, authenticity, and empathy.

World Learning is an equal employment opportunity/affirmative action/veterans/ADA employer, committed to increasing the diversity of its workforce.

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