Job Description:
Mammotome associates know that every moment matters when it comes to advancing breast cancer diagnostics and surgical solutions. When you come to work at Mammotome, you're collaborating with a global team of engineers, designers, communicators, strategists, and specialists to improve patient outcomes. If you want to be inspired to grow every day, join our diverse, hardworking, high-performing team.
Be part of a company that's a trusted leader in breast cancer diagnostics and support products you can feel passionate about!
Mammotome is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The Service Engineer for Mammotome is responsible for improving the post-purchase experience of clinicians supporting breast cancer patients. You will champion continuous improvement throughout service operations, be a key contributor to EU & APAC service projects, and serve as the technical expert on aftermarket support for Mammotome capital products.
This position is part of the Aftermarket Service and Solutions team located in Blue Ash, Ohio and will be an ONSITE position. At Mammotome, our passion is driving innovative technologies that create efficiencies, while never forgetting that at the heart of every breast cancer journey is a patient.
You will be a part of the Service Support team and report to the Sr Manager, Global Sales Operations and is responsible for customer issue to resolution process. If you thrive in a fast paced, supporting, and problem solving role and want to work to build a world-class technical service organization-read on.
In this role, you will have the opportunity to:
- Identify service requirements and work with R&D and Manufacturing during development to ensure delivery of a serviceable product that yields a cost-effective service operation
- Develop service training, service manuals, and other required documentation to support the service business and provide technical support to customers and worldwide services centers
- Monitor service performance, analyzes results, recommends product improvements, and implements service process improvements and use appropriate statistical techniques to improve processes.
The essential requirements of the job include:
- Bachelor's Degree in an engineering discipline
- At least 1 year experience in service/manufacturing in a regulated environment
- Problem solving mindset with root cause analysis experience
It would be a plus if you also possess previous experience in:
- Kaizen based problem solving experience
The annual salary range for this role is $70,000-80,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
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Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit
www.danaher.com
.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
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