SECURITY DISPATCHER at Froedtert in Menomonee Falls, Wisconsin

Job Description:

Discover. Achieve. Succeed.
#BeHere

Location: US:WI:MENOMONEE FALLS at our FROEDTERT MEN FALLS HOSPITAL facility.

This job is ON - SITE.

FTE: 1.000000

Shift: Shift 2 (may qualify for shift differential)

Job Summary:

The primary function of this position is to staff the 24-hour Security Operations Center (SOC). The SOC handles emergency and non-emergency communications from security staff, hospital staff, law enforcement, visitors, and other emergency services via radio, telephone, computer, email, camera, in-person, or via any other medium. Vital functions of this position include: customer service, multi-line phone management, Computer-aided Dispatch (CAD) documentation, and effective, timely communication. Perform other duties as assigned.

EXPERIENCE DESCRIPTION:

Prior security, dispatcher or other relevant experience or education is required.
Computer-aided Dispatch system experience, preferred. Prior dispatch experience in mid-sized department /emergency services is preferred.

High School diploma or equivalent is required.
College is preferred.

ICS training, TERT certification, IAHSS Certification, HAM radio operator Training may be site specific.

Ability to work in a fast paced demanding environment. Ability to multi-task. Excellent customer service skills. Computer literate.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• 
  
  Paid time off
  


• 
  
  Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
  


• 
  
  Academic Partnership with the Medical College of Wisconsin
  


• 
  
  Referral bonuses
  


• 
  
  Retirement plan - 403b
  


• 
  
  Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
  


• 
  
  Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
  

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.