Eurofins MWG Operon LLC, a Eurofins Genomics company, is a member of the Eurofins Group with major offices and production facilities in the United States, Europe, and Asia, is an international provider of DNA sequencing services, DNA synthesis products, and bioinformatic services for academic and industrial research. The company's strengths are its strong customer orientation, fast service and high quality products including a series of advanced oligonucleotide design tools.
Eurofins is searching for a Business Unit Manager for the Sanger DNA Sequencing Laboratory in Louisville, KY.
Business Unit Manager responsibilities include, but are not limited to, the following :
P&L responsibility for the DNA sequencing operations; quote and develop business plans for large accounts while maintaining profitability goals of Eurofins. Assumes budgetary costs responsibility for DNA sequencing operations
Oversees, directs, coordinates and prioritizes the daily activities of the DNA sequencing laboratory and the assigned staff
Improve operations efficiency for services. Streamline the operational processes and make good use of IT to achieve high efficiency. Support the development, implementation and optimal use of equipment and systems and ensure its efficient usage at all levels to improve productivity and profitability
Maintain and improve quality of DNA sequencing services, review trends and initiate root cause analysis if necessary and oversees implementation of recommended corrective actions, monitoring that changes yield expected results - reduce complaint rate of customers to benchmark level with other Eurofins entities
Comply and develop further the quality system under ISO9001/13485 and CLIA. Be an active part in creating and maintain work instructions for the DNA sequencing operations
Actively reach out to core labs and industrial accounts to develop outsourcing plans and negotiate terms and conditions to transfer business
Provide consulting services and product/process development for key customers and potential new business when requested by sales
Actively getting customer feedback and translating it into solutions, improvements and new requirements to develop and extend DNA sequencing services together with sales and marketing
Hire, motivate, develop and retain excellent laboratory staff and make sure the essential training schedule is followed. Conduct performance review of managers and help them set-up and achieve performance goals
Set up customer centric Key Performance Indicators (KPIs) goals to monitor costs, quality, TAT and other pertinent metrics to aid the progress and success of the operations. Follow up as appropriate and become hands on if required to ensure achievement of goals
Maintain professional and technical knowledge by attending educational workshops and trade shows, reviewing professional publications, establishing personal networks and participating in professional organizations when applicable
The ideal candidate would possess :
Strong leadership skills with excellent interpersonal skills and proven success overseeing laboratory operations
Scientific creativity, independent thought and decision making ability
Ability to travel five to ten (5%- 10%) of the time
Ability to work on overnight schedule during the training/onboarding period, and as and when the need arises
Basic Minimum Qualifications :
Higher education degree in a related field is required, preferably in Chemistry or Biology, but not necessary; Master's in Business Administration is highly desirable
Minimum of three to five (3-5) years of experience, managing laboratory operations, preferably involving Sanger DNA Sequencing
Authorization to work in the United States indefinitely without restriction or sponsorship
Position is full-time, with overtime as needed. Candidates currently living within a commutable distance of Louisville, Kentucky are encouraged to apply.
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.
To learn more about Eurofins, please explore our website www.eurofinsus.com .
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.