Eurofins Test America is searching for a Business Development Manager in Baton Rouge, LA
The Business Development Manager (BDM) is responsible for establishing and executing plans to monitor and manage growth for house accounts. The book value of house accounts will be determined based on the Region they are assigned. The BDM evaluates and assists with preparation of bids and proposals for new business opportunities. The BDM will consistently act in the best interest of Eurofins TestAmerica and exhibit professional behavior and performance with both internal and external clients. Eurofins TestAmerica and the BDM are committed to grow the business through a Client First culture that will provide exemplary client service. Please refer to the Client First Service Guidelines for Client- facing staff.
Business Development Manager responsibilities include, but are not limited to, the following :
Lead team, schedule, and train employees
Ensure adherence to highest quality and efficiency standards in laboratory operations
Ensure coverage and performance
Foster morale and teamwork
The primary duties of the BDM are to retain and grow house account revenue for the region.
Evaluate incoming bids and proposals for best fit within the Company. Assist CSMs and SDs with quote preparation and RFP responses for the region.
Assist in project start up meetings to ensure project objectives are successfully met, and hand off project detail to assigned Project Manager(s) and Account Executives.
Assist with the placement of new work opportunities to effectively balance capacity utilization across the network.
Provide general sales support to Sales Directors (SD's), Account Executives (AEs) and Regional Account Managers (RAMs) for business development activities.
Assist in the preparation of proposals and quotes for new business opportunities.
Work closely with management on pricing strategies and price trend analysis for the region.
Responsible for monitoring pending pricing and quotes and will drive follow-up with the sales team and clients.
Compile and interpret Bid Activity Report.
Primarily responsible for incoming cold calls regarding business development activities within the region, coordinating with sales teams and processing requests.
Provide administrative support to assigned SD region.
Support the sales team and Project Management Group in responding to client needs in any way required.
Facilitate client conflict resolution when issues are raised to a level beyond the Project Management staff.
Attend or represent house accounts at Business Team meetings and conference calls as required.
Compile and interpret receipts forecast to show near term business trends.
Work closely with RAMs to facilitate leads, inquiries and quote generation.
Monitor current accounts receivable status by AE and Project Manager and assign action items to aging accounts.
Work in conjunction with marketing and SDs for follow-up on leads generated from marketing campaigns, webinars and direct mail.
Liaison to sales and marketing teams to coordinate pre and post follow-up business development activities from tradeshows and conventions.
Will use sales CRM tool as primary system for documenting and tracking all business development activities.
Will participate and be a part of all training and development activities to support customer base and sales teams in region.
Work on national account rollout and follow-up campaigns as defined by SD and National Account team
Will take on special projects as assigned by SD.
The ideal candidate would possess :
Strong leadership, initiative, and teambuilding skills
Knowledge of business principles
Method application for frequently requested methods
Understanding of client markets
Experience with financial statements and measures
Strong LIMS understanding and/or computer background to understand LIMS applications
Proficiency of sales CRM tool
Strong management skills
Effective written and verbal communication skills
Marketing skills
Conflict resolution skills
Proven client service skills (See ClientFirst Service Guidelines for Client-facing Staff)
Ability to handle multiple details and changing priorities
Delivery of effective presentations to clients
Ability to manage client issues and conflicts
Experience with Material and Equipment Use
Personal protective equipment when in laboratory areas
Strong computer, scientific, and organizational skills
Excellent communication (oral and written) and attention to detail
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
Basic Minimum Qualifications :
BS/BA in Chemistry/Sciences, (Business Management, Marketing, or equivalent experience may substitute for degree)
Minimum 3 years client relationship or customer service experience
1-2 years bench level Chemistry experience preferred
Authorization to work in the United States indefinitely without restriction or sponsorship
Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with additional hours as needed. Candidates currently living within a commutable distance of Baton Rouge, LA are encouraged to apply.
As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options.
To learn more about Eurofins, please explore our website www.eurofinsus.com .
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.