Member Assist at Sam's Club in Corona, California

Job Description:

What you'll do at




Position Summary...

We are looking for people who take pride in their work to join our team. You help shape our member's entire shopping experience by giving them a positive first and last impression.


In the member assist - cart attendant role, you are responsible for ensuring members see a well-kept parking lot which includes helping members with their purchases, and ensure there are carts ready and available. You will also assist our members helping them load their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you.


You will sweep us off our feet if:
• You thrive in fast-paced environments
• You're a multi-tasker at heart
• You keep member satisfaction as your top priority
• You can stand for long periods of time while assisting members quickly and accurately
• You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence


You will make an impact by:
• Maintaining a positive attitude by smiling, greeting and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area


The member assistant - cart attendant is a great way to start a fulfilling career at Sam's Club. Apply now!


The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full job description can be made available as part of the hiring process.



What you'll do...



Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.


Provides member service by acknowledging the member and identifying member needs; assisting members; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.


Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.


Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.


Technology: Proactively identifies members who need help, actively engages them, and assists them. Properly maintains equipment and ensures products are organized and stocked in correct ways, and promptly fixes any problems.


Leadership Expectations


Respect for the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through culture of belonging; creates equitable opportunities for associates to thrive and perform; helps to attract the best, diverse talent.


Respect for the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.


Respect for the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others' contributions and accomplishments.


Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us


Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.


Service to the Customer/Member: Delivers results while putting the customer first.


Service to the Customer/Member: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.


Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.


Strive for Excellence: Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.


At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!


-Health benefits include medical, vision and dental coverage

-Financial benefits include 401(k), stock purchase and company-paid life insurance

-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.

- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $17.00 to $24.00*


*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.




Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


Customer Service




Primary Location...

1375 E Ontario Ave, Corona, CA 92881-6604, United States of America



About Sam's Club



Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.


Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.


Sam's Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Free Membership and discounts in fresh produce
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Paid education assistance with college degrees through our Live Better U program
• Parental Leave
• Pay during military service
• Paid time off - to include vacation, sick leave and parental leave
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.



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