Maintenance Operator at Harvard University in Cambridge, Massachusetts

Job Description:

Harvard University


Position Title: Maintenance Operator

Req ID: 67340BR

School or Unit: Campus Services

Description: Job Summary

Energy & Facilities (E&F) operates and manages Harvard's energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as 24/7 facilities -related call, alarm monitoring and dispatch center. E&F provides a broad portfolio of labor-based services, including building maintenance, landscaping and custodial to a large portion of the University, as well as engineering, technical, and sustainability services. Facilities Maintenance Operations (FMO) a department within E&F, offers primary building maintenance, landscape, fire safety, custodial and event support services to Harvard schools and departments on a fee-for-service basis. All services are provided in strict accordance with regulatory requirements and customer-determined standards.

Position Description

• Provides initial response, triage, stabilization and/or repair for all types of building infrastructure maintenance requests, with emphasis on HVAC systems.
• Inspects, adjusts, modifies, and repairs all types of boilers, heating systems, cooling systems and auxiliary equipment.
• Interprets mechanical plans and prints and updates as necessary.
• Monitors, queries and reports on the status of building systems managed by DDC technology.
• Initiates follow-up actions as required.
• Provides responsive customer support in all phases of building maintenance and operations.
• Assists and advises customers on maintenance solutions and provides follow-up on progress and status of work.
• Performs other core skills of the trades and related duties as required.
• May be assigned to work independently or as part of a multi-trade team under the guidance and direction of the Area Supervisor and/or Working Foreperson.

Basic Qualifications

• Five years related experience in the maintenance and operation of complex building system infrastructure.
• Must possess a current State HVAC license (or equivalent).
• Must possess a valid driver's license.

Additional Qualifications and Skills

Additional Qualifications:

• Must be knowledgeable and experienced in the installation, operation, trouble-shooting, maintenance and repair of all types of commercial building heating and cooling systems.
• Must observe and comply with all standard safety codes and practices, perform work in accordance with recognized trade and University standards.
• Must be able to read and interpret detailed plans, specifications, operating manuals and other written materials associated with this trade.
• Must be able to effectively communicate with peers and customers.

Technology Skills Required:

• Basic proficiency and understanding of Windows® based software applications.
• Demonstrated proficiency with electronic mail, MS® Office, and related desktop and handheld devices and applications required.
• Familiarity with smartphone technology and willingness to expand skills with handheld device use as required.

Special Requirements:

• Must supply a complete set of hand tools.
• Required to wear/use appropriate safety clothing/equipment at all times.
• Required to wear to properly wear a uniform and maintain a professional image at all times.

Working Conditions

• Must possess a current State HVAC license (or equivalent).
• Must possess a valid driver's license.

Additional Information

Emergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off
• Health and Welfare
• Work/Life and Wellness
• Retirement
• Tuition Assistance Program
• Professional Development
• Commuting and Transportation
• Harvard Facilities Access, Discounts and Perks

Department Office Location: USA - MA - Cambridge

Job Code: 269000 Maintenance Operator

Job Function: Facilities

Work Format: On-Site

Sub Unit: Energy & Facilities

Salary Grade: 000

Department: Facilities Maintenance Operations


Union: 42 - Int Un Oper Engineers Loc 877

Time Status: Full-time

Pre-Employment Screening: Criminal, DMV, Drug Testing, Employment, Identity, License/Cert.

Schedule: Sunday: OFF Monday: 7:00am - 3:00pm Tuesday: 7:00am - 3:00pm Wednesday: 7:00am - 3:00pm Thursday: 7:00am - 3:00pm Friday: 7:00am - 3:00pm Saturday: OFF

Commitment to Equity Diversity Inclusion and Belonging: Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EOE Statement: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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