Food & Beverage Supervisor at Del Monte Hotel Management LLC in Rochester, New York

Job Description:

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Food & Beverage Supervisor.

We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!

Job Responsibilities

As a Food & Beverage Supervisor, you will assist in the supervision of associates in the Food & Beverage and Catering departments while carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include assisting with interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.

Your specific duties in this role will include:

• Assist in directing, training and mentoring all associates.


• Assist in maintaining proper shift coverage including covering meal breaks and call offs.


• Perform job duties of host/hostess, servers, server assistants, in-room dining servers, bartenders, barbacks and catering servers as needed.


• Assist in assigning duties and shifts to associates and observe performance to ensure adherence to company policies and established operating procedures.


• Ensure all sidework is completed daily in accordance with checklists.


• Open and close shifts making cash drops as necessary.


• Assist in ensuring proper cash and key control procedures are followed.


• Assist in ensuring all brand and owner standards are followed.


• Assist in ensuring food quality and service standards are being maintained.


• Assist in ensuring the proper set-up, break down and safe storage of all dining tables, service stations and bars for catering events.


• Assist in ensuring banquet rooms are set up according to event order and desires of group.


• Assist with selling, coordinating and/or directing any private or special events (on site or off site) that may occur.


• Assist in ensuring effective departmental communication through logs, daily stand up meetings and monthly department meetings.


• Assist with a variety of administrative tasks including maintaining an accurate inventory of supplies, processing guest billing issues, and handling any accounting and purchasing functions.


• Provide information pertaining to hours and available services of the hotel, i.e. restaurant, bar, room service.


• Ensure the cleanliness of the Restaurant, Bar, In-room dining, Catering and surrounding areas.

Job Requirements

We are looking for a self-motivated Food & Beverage Supervisor with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.

Specific qualifications for the role include:

• One to three years’ experience; Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.


• Solid organizational, time-management and prioritization skills


• Exceptional customer service skills

Benefits

As a Food & Beverage Supervisor with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

• Compensation starts at $16.00 per hour 


• Comprehensive benefit packages for full-time positions


• Hotel room discounts at our locations around the globe


• Discounts on food and beverages


• Professional development and advancement opportunities

Licenses & Certifications

Preferred

• Serve Safe


• TIPS

Behaviors

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest


• Team Player: Works well as a member of a group


• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well


• Leader: Inspires teammates to follow them

Motivations

Preferred

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals


• Goal Completion: Inspired to perform well by the completion of tasks


• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization


• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

See job description

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