Program Director at SBA Network Service Inc. DBA SBA Communications Corporation in Boca Raton, Florida

Job Description:

SBA Communications is a leading independent owner and operator of wireless communications infrastructure, including towers, buildings, rooftops, DAS and small cells. We offer a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

We welcome your interest in SBA. Let us know a little about you by checking all that apply:

• You are a self-starter.


• You are resourceful and thrive in a fast-paced environment.


• You have a strong work ethic.


• You are passionate and driven to achieve results.


• You are a team player who enjoys working in a collaborative environment.


• You continuously challenge yourself to find innovative ways to improve.

You may be a perfect fit. At SBA, we operate with the highest sense of integrity and commitment to quality. We focus on achievement and operate with responsiveness, timeliness and accountability. Our culture of excellence incorporates working collegially, where every team member can contribute meaningfully and make a difference.

If you are ready to make an impact, join our team!

Essential Duties & Responsibilities:

• Develop Implementation Plan: Collaborate with SBA leaders, international market representatives and the service provider to develop the scope of work, approach, resources and schedule for implementation of the new enterprise operations platform.


• Develop Implementation Team: Organize and manage both internal and third-party resources assigned to the program to achieve the goals of the implementation plan.


• Lead Operations Platform Deployment: Oversee the program management of the initial operations platform project, ensuring milestones are met and deployment is consistent across all regions.


• Lead Adoption of New Ways of Working: Collaborate with SBA’s international management team to implement changes to workflows, roles and responsibilities associated with implementation of the new enterprise operations platform.


• Drive Schedule Adherence and Deployment Consistency: Maintain a detailed project timeline, ensuring adherence to deadlines and consistent deployment practices that align with corporate and regional goals.


• Facilitate Cross-Functional and Vendor Communication: Act as the primary liaison between the software vendor, internal IT teams, and international operations, ensuring smooth communication and issue resolution throughout deployment.


• Develop and Manage a Framework for Ongoing Operational Improvements: Establish and refine a program framework for to assess and standardize new operational processes, policies, workflows and resources for new infrastructure solutions.


• Standardize Best Practices: Collaborate with regional teams to define a consistent approach to operations practices, and performance evaluation, promoting long-term interoperability and scalability.


• Ensure Best Practices in Program and Solution Management: Create and enforce best practices and methodologies for program management, focusing on efficient deployment, quality assurance, and alignment with telecommunications infrastructure goals.


• Manage Risks and Escalations: Proactively identify potential risks to program timelines and deployment quality, implementing mitigation strategies and escalating issues when necessary.


• Monitor and Report on Key Program Metrics: Provide executive leadership with comprehensive program performance reports, focusing on project milestones, solution alignment, deployment consistency, and regional performance.


• Other duties as assigned.

Supervisory Responsibilities:

• Lead the Program Team: Oversee and mentor a team of project managers and subject matter experts responsible for implementation of the new enterprise operations platform, fostering a collaborative, high-performance culture.


• Establish Team Standards and Performance Goals: Set clear expectations for team members in managing schedules, standardizing deployment practices, and delivering high-quality program results.


• Support Professional Development and Knowledge Sharing: Provide feedback and encourage knowledge sharing on best practices and industry standards in telecommunications operations.

Education & Experience:

• Bachelor’s degree in business, telecommunications, program management, or a related field; Master’s degree preferred.


• 10+ years of experience in program or portfolio management, preferably within telecommunications or infrastructure-focused industries.


• Demonstrated experience in managing complex, cross-functional projects and implementing standardized deployment practices for equipment and operational solutions.


• Strong background in schedule management, risk assessment, and vendor communication within a telecommunications or infrastructure environment.


• Excellent communication and interpersonal skills, with the ability to build relationships and engage effectively with executive leadership, vendors, and global teams.


• Experience in operational equipment evaluation, program management best practices, and change management across multi-regional operations.


• Project Management Professional (PMP) or other relevant certification is a plus.

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