GCSS-Army Tier-O Help Desk/DoDAAC Portability Operations at CALIBRE Systems Inc in Alexandria, Virginia

Job Description:

GCSS-Army Tier-O Help Desk/DoDAAC Portability Operations
RAS 4974

CALIBRE, an employee-owned management consulting and information technology solutions company, is seeking a Senior Logistics Analyst to support GCSS-Army use, DoDAAC Portability, and Tier 0 Help Desk operations. This role is crucial for providing comprehensive support and training to CJTF-OIR units within the GCSS-Army solution framework.

Position Overview:
The Senior Logistics Analyst will support Unit/Staff with GCSS-Army usage, DoDAAC Portability, and Tier 0 Help Desk operations. Responsibilities include answering immediate questions, demonstrating hands-on usage, and reinforcing training. The analyst will assist CJTF-OIR units deploying/redeploying, participate in planning meetings, monitor and report on data cleansing efforts, and track tasks/issues to sustain the solution.

Key Responsibilities:

• Provide initial GCSS-Army Help Desk Support focused on functionality and troubleshooting across all business areas (Property Book, Unit Supply, Plant Maintenance, Finance, etc.).
• Supply weekly and monthly reports for help desk operations, including the number of tickets, training provided, open/resolved issues, and any identifiable trends and lessons learned.
• Assist and support CJTF-OIR units deploying/redeploying within the GCSS-Army solution.
• Participate in planning meetings and monitor/report the status of Data Cleansing efforts.
• Address unit-specific questions and issues related to data cleansing and sustainment tasks.
• Focus on data analytics, data cleansing, presentation development (slides/charts), and over-the-shoulder training.
• Support the sustainment and development of the Sustainment Readiness Tool (SRT) with data analysis, quality control checks, and quality assurance measures.
• Provide updates on help desk operations, including actions such as ticket creation, follow-up actions, and status reports.
• Submit weekly Help Desk and DoDAAC Portability Reports.
• Provide equipment status reports, such as Q53 Equipment Status Report and Force Protection Equipment Status Report, to the CJLOC Chief.

• Active DoD security clearance at the Secret level is required.
• 5-7 years of experience with Army logistics and financial management systems.
• Pre-existing knowledge of Army logistics data and systems, including tools under AESIP, LDAC, GCSS-Army, GFEBS, and other DoD equipment management systems.
• Experience managing unique force structure reporting processes for specific tactical requirements.
• Understanding of deployed Army structures and familiarity with Army logistics and readiness policies and procedures.
• Five years of expertise with Microsoft Office Products - including Microsoft Word, Excel, PowerPoint, with skills in Pivot tables, VLOOKUP, data mapping, and report generation.
• In-depth knowledge of GCSS-Army and its functionalities.
• Strong understanding of DoDAAC Portability and its applications.
• Experience with data analytics, data cleansing, and training within a military logistics context.
• Proficiency in creating and presenting reports and training materials.
• Ability to participate effectively in planning meetings and coordinate with various stakeholders.
• Strong problem-solving skills and attention to detail.
• Ability to work independently in a fast-paced environment and handle multiple tasks simultaneously.

• Bachelor’s degree in a related field (other education, commensurate experience, and demonstrated ability may be substituted).

Preferred Qualifications:

• Certification or extensive training in the required areas for GCSS-Army system access.
• Demonstrated ability to work independently and under pressure in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Camp Arifjan, Kuwait

Full-Time/Regular

Equal Opportunity Employer, including disability/protected veterans

PI255178972

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