Quality Control Technical Supervisor at Kenvue NA in Lititz, Pennsylvania

Job Description:

Kenvue is currently recruiting for:


Quality Control Technical Supervisor


This position reports to Quality Control Microbiology Manager and is based at Lititz, PA


Who we are


At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here.


Role reports to: Quality Control Microbiology Manager


Location: Lititz, PA


Travel %: 5%



What you will do

The Quality Control Technical Supervisor is responsible for technical support to Quality Control associates engaged in calibration, maintenance, and management of laboratory equipment and instrumentation. Ensures compliance with quality standards and production schedules. At this level the role has increased responsibility including, but not limited to, additional skills, multiple lines/products, diverse teams, etc.

Key Responsibilities

• The QC Technical Supervisor is responsible for the scientific support of the quality laboratories.

• Support the Laboratory Out of Specification (OOS) and Out of Trend (OOT) test results investigations and ensure detailed root cause analysis and documentation.

• Serves as the technical authority and assist laboratory staff with troubleshooting, resolving corrective actions and timely completion of reports.

• Actively participate in process improvements and will assist with the development of laboratory procedures in accordance with current testing guidelines and current GMPs.

• Implement changes in test methods, instrument and equipment, space allocations, workforce utilization, testing schedules, and other factors required to maintain or improve compliance with quality standards of existing products and to establish initial and continuing compliance with quality standards for new and/or redesigned products.

• Make recommendations to management and lead implementation of new and replacement instruments to improve laboratory processes reducing reoccurring laboratory issues, growing product quality and delivery while reducing production costs.

• Provides input on Lab and Site capital expense planning for instrument and equipment life cycle management and laboratory testing improvements and continuity.

• Has the vital independence, authority and responsibility to initiate action to prevent nonconformities, enact remediation plans, identify and document quality problems, initiate, recommend, provide and verify solutions to quality problems and direct or control further processing and delivery of nonconforming product.

• Establishes priorities and schedules.

• Prepare, revise, and implement SOP's and/or laboratory systems to maintain compliant with GLP and current regulatory expectations, including CSV and IOPQ documents.

• Review and approve Quality Records (e.g. non-conformances, CAPA) related to the laboratory.

• Assess new technology and laboratory automation in collaboration with Regional Laboratory Leaders to increase laboratory efficiency, reduce testing time, reduce data variability, minimize chemical consumption, and reduce waste.

• Maintain up to date knowledge of the company's products and manufacturing processes as well as industry and regulatory trends related to relevant laboratory testing.

• Participate on regional, global and enterprise initiatives partnering with regional Consumer QC lab functions.

• Ensure inspection readiness on site.

• Providing audit support (front room, back room or SME)

• Ensure quality and compliance in all actions by:

Attend GMP training on the schedule designated and as appropriate for my role.

Adhere to strict compliance with procedures applicable to this role.


Exercise the highest level of integrity in the tasks performed.

• People Leaders:

Ensure employees under the scope of responsibility are trained in required procedures for the execution of their role and maintain current with training requirements during the year.

Promote an environment of employee involvement.

Seek prompt identification, reporting and correction of deviations as noted by employees.



What we are looking for

Required Qualifications

• Bachelor's degree in Chemistry or closely related field is required from a four-year college or university; or equivalent combination of education and experience.

• Minimum of 6 years of laboratory experience in a GMP Laboratory environment

• Analytical Instrumentation experience and knowledge of GMP's

• Ability to define problems, collect data, establish facts and draw valid conclusions.

• Experience in Analytical testing in a pharmaceutical, OTC, or cosmetic laboratory

• Knowledge of USP regulations in the pharmaceutical industry

• Must be able to interact well and partner with peers and colleagues

• Experience in conducting, completing, and leading analytical investigations

• Self-motivated


Desired Qualifications

• Any supervisory experience is preferred

• Technical writing experience



What's in it for you


• Competitive Total Rewards Package*

• Paid Company Holidays, Paid Vacation, Volunteer Time & More!

• Learning & Development Opportunities

• Employee Resource Groups

• This list could vary based on location/region


*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.


Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.

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