Printing Account Coordinator at The Ohio State University in Columbus, Ohio

Job Description:

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.


• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:Printing Account CoordinatorDepartment:Administration and Planning | UniPrint Printing and Copying Production

Responsible for account management and frontline communication with UniPrint's customers for their printing, copying, wide-format and signage needs, or any other inquiries related to UniPrint. Provides guidance to customers by answering questions and inquiries about UniPrint products/services for printing projects, wide-format and signage projects; creates, calculates and delivers estimates to customers; responsible for the detailed planning of orders for proper execution through production process; responsible for inputting orders and estimates into printing MIS system as well as ordering any necessary materials for orders and arranging necessary purchases required for orders; resolves any concerns about orders or billing related to printing/copying, wide-format, signage, and other needs. Works with production manager and customer service managers to ensure schedules are met and coordinated properly and efficiently and to the customers satisfaction; Manages daily workload across multiple customers to ensure customer expectations are being met.

Required Qualifications:High School diploma or GED. Certification or vocational training may be required. 2 years of relevant experience required.

Desired Qualifications:

Bachelor's degree or relevant work experience; 5 years or more of customer service and estimating experience in a print shop environment that produced digital and offset printing; Knowledge and experience in the printing industry, printing equipment, printing paper and the industry practices. Ability to work independently; considerable experience in a fast paced and changing environment; accurate data entry; excellent written and verbal communication skills; the ability to multi-task in a fast paced environment; strong organizational and communication skills, written and verbal; Knowledge of all Microsoft Office applications..

Additional Information:

The target hiring range for this job profile is $ 19.09 - $25.10/hr. The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc.

Function - Sales and Customer Service

Sub Function - Sales

Band - Individual Contributor - Technical

Level - T3

Location:Printing Facility (0290)Position Type:RegularScheduled Hours:40
Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.

Apply Now