Veterinary Customer Services Representative 2 - SOCC - New Hire Signing Bonus! at The Ohio State University in Columbus, Ohio

Job Description:

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Job Title:Veterinary Customer Services Representative 2 - SOCC - New Hire Signing Bonus!Department:Veterinary Medical Center | Medical Center at Dublin

The Veterinary Medical Center at The Ohio State University is searching for a Veterinary Care Customer Services Representative to serve as point of entry for the veterinary hospital. Supports clients and navigates complex protocols, phone systems and organizational structure to provide process and services information to faculty, residents, students, clients, visitors and referring veterinarians. Includes communications regarding client financial responsibilities, referral process and solving access and financial issues. Also includes scheduling appointments, handling customer inquiries, managing client expectational, auditing medical records may involve advocating for clients.

MINIMUM REQUIRED QUALIFICATIONS
High School graduate or equivalent. 1 year of relevant experience required. 2-4 years of relevant experience preferred.

Hiring Range - $17.00 - $21.69

Additional Information:

• Computer/Data Processing


• Customer Service including handling customer inquiries, managing client expectations


• Light cleaning and tidying of office space


• Long periods of sitting

Location:Stanton Veterinary Clinic (1054)Position Type:RegularScheduled Hours:40
Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

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All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

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