NYS ITS HBITS-06-13708 Senior Business Analyst at Voyatek in Albany, New York

Job Description:

Opportunity Details


Full Time NYS ITS HBITS-06-13708 Senior Business Analyst

Albany, NY (On site)



Outcomes. Delivered.



Voyatek, formerly GCOM Software and OnCore Consulting, delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide.


For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program


• Supports first responders in reducing opioid overdoses within their communities


• Empowers colleges and universities to identify and thwart financial aid fraud


• Equips teachers with valuable insights to identify students requiring additional support


• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy.


We're more than a technology company -- we're an outcomes company.


We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.


We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.


Voyatek is seeking applicants to occupy the position of Senior Business Analyst our NYS Information Technology Services Team located in Albany, NY.



Key Responsibilities:



This individual will be expected to participate in the following activities:

• Manage large-scale business analysis work or projects with distinct deliverables to a solution.


• Recognize business process management methodologies (e.g., elicitation and documenting of business process requirements, business process modeling, As-Is and To- Be workflow development and gap analysis, best business practice research, target environment definition, etc.) to define and analyze current business processes in order to remodel/design new processes and improve on existing ones.


• Develop test plans for projects to ensure user and program requirements are met.


• Internal and external stakeholder communications and outreach, including the development of presentations and other materials that promote the rethinking of core business processes and envisioning of a reengineered environment.


• Facilitation of multiple project teams to gather and document business process requirements.


• Gather and analyze information from business units to redesign existing processes. Document existing processes using UML diagrams.

Experience Required:



60 - 84 Months: Candidate is able to work independently, without assistance and provides guidance to others. May have an advanced education.

• 60 months experience working on Business Requirement Projects with at 150 or more users which involved the application of strategies to collect business process requirements for new applications.


• 60 months experience working as the Lead Business Analyst on projects that utilized business process management methodologies (e.g., elicitation and documenting of business process requirements, business process modeling, As-Is and To- Be workflow development and gap analysis, best business practice research, target environment definition, etc.) to define and analyze current business processes in order to remodel/design new processes, data mapping and improve on existing ones.


• 24 months of analysis experience in migrating legacy data into an enterprise COTS solution and analyzing other integrated dependent systems to new COTS solution.


• 60 months experience with internal and external stakeholder communications and outreach, including the development of presentations and other materials that promote the rethinking of core business processes and envisioning of a reengineered environment.


• 24 months experience identifying data quality issues, data quality, data validation rules, database constraints, and other data migration efforts.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location. At Voyatek, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $44.00 and $54.00.


If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!


Voyatek provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training. Apply Now